Self Assistance - eSIM test the connection - Mobile Devices
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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.

At this step, test your Ubigi connectivity by opening the Ubigi app to check if the Ubigi cellular connection works:

If you already have a Ubigi account: you will be connected automatically to your account.

In case you do not have a Ubigi account yet, you will get the account creation page:

Fill in the fields and click on CREATE ACCOUNT
Once your account is created, you will be connected to it.

NB: In case you have followed all previous steps carefully and still cannot access your account or the account creation page, please contact our Customer Support for further help.

You can now enjoy your Ubigi connectivity in more than 190 countries!


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