Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
In the same screen, select APN Settings in order to configure the APN (Access Point Name):
In the APN field, make sure that mbb is specified. If not, type it in the field.
Great
Based on 43085 reviews on
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Don’t ever never delete your esim
Don’t ever never delete your esim. You will never be able to recover it. And AI help does not understand your problem
Safa, 08 Aug 2026
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Doing well.
Doing well.
customer, 08 Aug 2026
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Seems to work seamlessly
Seems to work seamlessly. Been using for two weeks in Japan.
customer, 08 Aug 2026
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Awesome experience
First e Sims experience and it eas awesome. I will use again. Easy. Straightforward
Great coverage and pricea
Anya Skelton-Semeri, 08 Aug 2026
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Great experience
Working from the first moment I came to Japan.
Maja, 08 Aug 2026
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Very steady connection
Very steady connection, good network and easy to use
Ken, 08 Aug 2026
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Easy to buy and download and use v
Easy to buy and download and use v
Sam, 08 Aug 2026
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The App is very easy to use
The App is very easy to use, data was good.
customer, 08 Aug 2026
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The most convenient esim app
The most convenient esim app
Siu Lang Chan, 08 Aug 2026
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Everything just worked great
Everything just worked great. All information provided, all very easy 🙏🏻 It’s own App. Amazing, thank you!
Lucie Le Merle, 08 Aug 2026
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I was very satisfied—it was simple and…
I was very satisfied—it was simple and straightforward. Thank you.
customer, 08 Aug 2026
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Really easy to use!
It was easy, stable, and good price!
Erikacustomer, 08 Aug 2026
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Great connectivity
Ubigi connected straightaway on arrival in Japan. Strong connection in every area visited from Tohoku to Hokuriku
CT, 08 Aug 2026
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Perfect!!!
Perfect!!!
Georgios Sotiropoulos, 08 Aug 2026
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Perfect
Perfect! Made my stay in Japan so much easier and less stressful. I was in Tokyo, Osaka and Kyoto and had reception everywhere. connected instantly upon arrival at the airport. Definitely recommend!
customerNelRak, 08 Aug 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?