Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Difficulties to connect with your eSIM profile?
Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your Windows11.
4 min
Easy
Great
Based on 32853 reviews on
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Reliable service
Reliable service, easy to install
customer, 16 Mar 2026
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Immediately started working after…
Immediately started working after reaching Japan! Good coverage and speed!
Salma, 16 Mar 2026
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I was traveling from Canada to Brazil
I was traveling from Canada to Brazil. The whole process of purchasing, installing and activating the eSim on my Samsung A56 5G was simple, easy and fast. Highly recommended.
customer P Kwong, 16 Mar 2026
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This was my second time using data like…
This was my second time using data like this. I enjoyed the experience again. It was easy to realize that a quick YouTube video could help solve any issues. The data I used while in the country functioned similarly to how I use it in the States, but my battery kept draining, probably because I was traveling around the country a lot. Still, I really enjoy this service.
Esther, 16 Mar 2026
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Great eSIM for Traveling in Japan
I had a very good experience using the Ubigi Japan SIM during my trip. The setup was quick and very easy, and I was connected within minutes. The network coverage was excellent in all the places I visited, and the download speeds were consistently fast. Overall, it’s a reliable and convenient option if you need mobile data while traveling in Japan.
customer, 16 Mar 2026
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Easy to use but as a 70 year old I…
Easy to use but as a 70 year old I would like to receive an update on how much I used and how much still available
customer, 16 Mar 2026
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Perfect and simple
Perfect and simple
JM, 16 Mar 2026
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No hassle connecting
No hassle connecting. My partner went with another. We had to chat with the customer service. Good thing I tethered him to my data so he can get connected.
Maks Jim, 16 Mar 2026
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Be patient
The only one problem, it's the first connection you have to wait 5 mn but After all is ok.
Vincent, 16 Mar 2026
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Very Happy !
I'm very satisfy to have access to Switzerland !
Veronique, 16 Mar 2026
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Great connection
Great connection, no issues.
Brandon Lachance, 16 Mar 2026
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Great coverage and no issues with…
Great coverage and no issues with connectivity, worked like a charm!
customer, 16 Mar 2026
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It was easy to get the SIM and…
It was easy to get the SIM and everything worked perfectly.
customer, 16 Mar 2026
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Very easy to use around Japan public…
Very easy to use around Japan public system except rail
customer, 16 Mar 2026
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Loved it
Loved it! Ready and ready to use and affordable!
Erika Diaz, 16 Mar 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?