Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, test your Ubigi connectivity by opening the Ubigi app to check if the Ubigi cellular connection works:
If you already have a Ubigi account: you will be connected automatically to your account.
In case you do not have a Ubigi account yet, you will get the account creation page:
Fill in the fields and click on CREATE ACCOUNT Once your account is created, you will be connected to it.
You can now enjoy your Ubigi connectivity in more than 200 countries!
NB: In case you have followed all previous steps carefully and still cannot access your account or the account creation page, please contact our Customer Support for further help.
Great
Based on 42340 reviews on
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Super
Best value.
customer, 28 Jul 2026
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Just works seamlessly
Just works seamlessly
Lloyd Jowsey, 28 Jul 2026
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My experience
My experience with Ubigi was a perfect 10/10. The service remained seamless and uninterrupted throughout my entire trip in Japan / USA and the data speeds were consistently fast and reliable. It exceeded my expectations, and I would highly recommend it to anyone traveling abroad.
customer, 28 Jul 2026
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I use the Ubigi app in the UK
I use the Ubigi app in the UK. I have used it in many other countries as well. I haven't experienced any general issues. Thank you for your efforts.
Cengiz Divi, 28 Jul 2026
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never let us down in Tokyo
never let us down in Tokyo, Osaka and Kyoto. I used about 6 GB in 10 days (not a heavy user) my kids and wife had a plan as well and none complainted of failing service. Next year we will use it again.
Gerry, 28 Jul 2026
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Easy to use
Easy to use, perfect for traveling! Never an issue.
Joz, 28 Jul 2026
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Everything went smoothly with no…
Everything went smoothly with no issues, the connection was fast, and I really enjoyed using the app.
customer, 28 Jul 2026
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Easy to set up and well priced
Seemless to pre-order and set up before we left home. On arrivall to Europe from New Zealand I swapped to the eSim and shut off the sim card card and it was operstional immediately. Easy to use and set up andvery well priced.
Rod NZ, 28 Jul 2026
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Easy to activate and the support staff…
Easy to activate and the support staff are very responsive when assistance is needed.
customer, 28 Jul 2026
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My first time using esim and it was…
My first time using esim and it was very easy, user friendly, and worked amazingly well! Lots of options/plans to choose from so that you can choose the best plan for you and really straight forward so its not confusing. I will use this again every time I travel!
Lauren customer, 28 Jul 2026
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I had a great experience using Ubigi…
I had a great experience using Ubigi eSim. I had coverage everywhere I went without any issue. I highly recommend using an eSim with the ease of use and not having to carry a portable Wifi if not with a big group.
A. Nguyen, 28 Jul 2026
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Excellent service et non dispendieux!
Excellent service et non dispendieux!
customer, 28 Jul 2026
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The entire time I was in Italy I had…
The entire time I was in Italy I had excellent connection with all my contacts.
Sandra Platts, 28 Jul 2026
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Very easy to use
Very easy to use. Clear and robust connections.
customer, 28 Jul 2026
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The connection is always good and the…
The connection is always good and the speed is incredible, easy to hire.
Mario Vallejo, 28 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking