Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
If there is no network icon, please follow these steps to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed (or it still displays a ) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
Great
Based on 30107 reviews on
Verified
Verified review
This user has been identified as a buyer
Seemless use once we arrived in Japan…
Seemless use once we arrived in Japan for two weeks. Started running out of the first 5G. Topped up with a second plan & it automatically switched once first was depleted. Excellent system
Richard Vinet, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
It worked exactly as promised
It worked exactly as promised. As soon as I arrived at my destination country the esim worked. I had no problems connecting for data except in some remote areas.
Diana Turner, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use, fast and efficient.
marie charmaine quilon, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Very easy to use
Very easy to use and to add on plans.
Very easy to monitor
Mounir, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Perfect for Japan
Works great in Japan. Easy to use. Just what I needed
customer, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Great value for the price
Painless to buy, install Activate and use the service. The service activation is fast and the connection speed is fast (France). Great value for the price.
Ron, 07 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Ubigi eSIM -Excellent
Ubigi eSIM was a bit of a challenge to set up initially, and it did require some patience to get everything running. However, once it was activated and working properly, the service was absolutely flawless.
Throughout my Far East trip, the data connection was reliable, fast, and consistent, with excellent signal coverage across multiple locations. It completely removed the stress of finding local SIM cards or relying on unreliable Wi-Fi, making travel far easier and more comfortable.
Once up and running, it delivered exactly what you want when travelling: seamless data access, strong coverage, and peace of mind. I would confidently use it again for international travel.
Usmanov, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Excellent plan B whilst abroad
Excellent plan B whilst abroad, thank you Ubigi!
Dr ZN Xulu-Kasaba, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Almost too Easy
Almost too Easy. Worry free and reliable. We had internet access and phone service all throughout tokyo 24/7. It was such a relief
customer, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Extraordinary e-sim experience 👍
Extraordinary handy app, I used it several times already. Plenty of choice for data package, wide range of countries etc. Super convenient and easy to switch to the e-sim after arrival. Price also ok! Top notch! Highly recommended 👍👍
Lion, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Ubigi is very helpful
Ubigi is very helpful
Khanh Nguyen, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
eSIM Worked very well
eSIM Worked very well, easy to use
Ester, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
It worked well on my last trip to Japan.
It worked well on my last trip to Japan.
Sohn, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use service
Easy to use service.
The app was straight forward and price isn’t too bad considering coverage. I have used this with no issues in Japan and Philippines. I highly recommend it.
customer, 06 Jan 2026
Verified
Verified review
This user has been identified as a buyer
Easy to install.Work almost everywhere
Easy to install.Work almost everywhere
customer, 06 Jan 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
How to check eSIM compatibility
How to check carrier unlocking