Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Make sure that Roam is set on the Data roaming options field:
Go to: Start > Settings > Networks & Internet > Cellular. In the field “Data roaming options”, choose Roam.
WARNING: if you have carefully followed previous steps, your Ubigi eSIM profile is now used for the cellular data connection (and NOT your physical SIM card if you have one, or any other eSIM profile). This means that you won’t have extra roaming costs as Ubigi rates will be applied while using the Ubigi cellular connectivity. In any case, always ensure that your Ubigi eSIM profile is selected for cellular data to avoid extra roaming costs while abroad.
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WORLD CUP 2026
FOOTBALL FEVER
Traveling to the biggest football event of 2026? Stay connected with our unlimited USA & Canada data plans.
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This user has been identified as a buyer
The service was great most of the time
The service was great most of the time and I had no issues using Google or watching videos. The service did go out one day on my 11 day trip and during that day the service was on and off. It seems like it map have been a one off issue and Ubigi did send out an email offering a discount on the next time I use the service. I would use again.
customer, 06 Jun 2026
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Easy to install
Easy to install
Started immediately at my destination. No issues so far
Very happy with the purchase
Lynn Singh, 06 Jun 2026
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This user has been identified as a buyer
Great connexion during my trip to the…
Great connexion during my trip to the Greek islands. Safe to feel always connected. Google Map always critical to have working
Bertrand SALOMON, 06 Jun 2026
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This user has been identified as a buyer
It worked perfect!
It worked perfect!
Tom, 06 Jun 2026
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This user has been identified as a buyer
Easy to set and connect to local…
Easy to set and connect to local network without any issues
Larry, 06 Jun 2026
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Verified review
This user has been identified as a buyer
As soon as landing at Narita airport on…
As soon as landing at Narita airport on May 27, 2026 my cellular 5 bars are strongly risen up.
So far working well around Tokyo. A brief disconnection was experienced on the way back from mt. Fuji but ubigi was aware and apologized for disruption.
AdamSHP, 06 Jun 2026
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This user has been identified as a buyer
Very good option for Kumano Kodo
Even though there were a few bad reviews on this esim I found it super reliable for Japan's countryside. I did the whole Kumano Kodo in Wakayama using this esim and even in areas with poor reception it proved to be very useful and contstant!
Gael, 06 Jun 2026
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This user has been identified as a buyer
Our go-to service for international…
Our go-to service for international travel. The best!
Lisa Zhao, 06 Jun 2026
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This user has been identified as a buyer
Good ESIM for my holiday
Easy to implement , good connection during the journey , user friendly app
Florian Neumaier, 06 Jun 2026
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This user has been identified as a buyer
Very easy to use and worked perfectly
I’m really happy with my experience! The eSIM worked very well and was easy to set up. The instructions were clear and simple, and everything worked from the first moment. I really appreciated being able to track my data usage in the app and see how much data I had left. It was also very easy to top up when needed. I would definitely use this service again!
Cecilia Offerlind, 06 Jun 2026
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This user has been identified as a buyer
Overall great experience
Overall great experience, no problem and easy to use.
Ann, 06 Jun 2026
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This user has been identified as a buyer
Overall good but there was a 10-14 hour…
Overall good but there was a 10-14 hour period where the service was down. Thankfully I could find wifi to supplement, but it would have been bad if I wasn’t able to.
LL, 06 Jun 2026
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Verified review
This user has been identified as a buyer
A good ESIM
I had to change eSim providers whilst in Japan as the one I was using was very troublesome. Many Ubigi reviews were positive, so I downloaded it. Found it easy to set up and it worked very well. There was one small outage, but Ubigi have corrected it and offered compensation, great integrity.
RJc, 06 Jun 2026
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This user has been identified as a buyer
Perfect Experience
I used an Ubigi eSim for my two weeks in Japan. It was my first time using an eSim and the process was very simple. The app explained it well and I had no issue with activation.
I purchased an eSim with unlimited data for peace of mind. I used it frequently and daily, mainly for social media, communicating with family and navigating Japan. I had no issues with connectivity in Tokyo and Osaka. I would absolutely recommend Ubigi and will definitely use it again later this year for my next travels!
Maja, 06 Jun 2026
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Verified review
This user has been identified as a buyer
have a good conection and fast services in atenction recuarement
xcelente services, for my needes
customer, 06 Jun 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking