Self Assistance - eSIM check network - Mobile Devices

Self Assistance - eSIM check network - Mobile Devices

At this step, turn ON flight mode for 5 secondes and turn it OFF. This action will refresh the network connection from your device.

Once you are connected to the network, you will see a network icon appear on the bottom line.

If there is no network icon, please follow those steps to select a network manually.

Once the network is displayed, go to the next step.

NB: In case you still have no network bars displayed (or it still displays a ) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.