Self Assistance - eSIM installation for Windows 10

First, check on this list if your device is compatible with Ubigi services.

If your device is compatible with Ubigi services, it must be equipped with an eSIM or a physical SIM card:

– Your device is equipped with an eSIM: go to the next step.

– Your device is equipped with a physical SIM card: follow instructions here.

Your device is equipped with an eSIM:

Check now if an eSIM profile is installed on your device. Go to: Start > Settings > Networks & Internet > Cellular.

In the menu “Use this SIM for cellular data”:

– If a Ubigi eSIM profile is installed, it will appear in the list. Select it (when the right one is selected, the name Ubigi will be displayed right under it).

– If no Ubigi eSIM profile is installed, please follow instructions here to install a Ubigi eSIM profile.

Once the Ubigi eSIM profile is installed, go to the next step.

NB: some devices have a pre-installed Ubigi eSIM profile and they are mentioned with a on this page.

Verified

Love it love it

Love it love it. No problem at all.

customer, 16 Mar 2026

It just works

It just works. Great network in Japan. Had a minor support case due to error on my part. Was resolved fast and directly. Recommendation for Japan.

With the exception of the scanning…

With the exception of the scanning function in order to enable activation, which was a bit problematic, everything else has performed as promised and as needed. Thank you.

Zebra, 16 Mar 2026

Best thing helped a lot in the whole…

Best thing helped a lot in the whole trip

Seamless very user friendly

Ubigi in Thailand

Ubigi had my Thailand trip go as they advertise. Without any issues….perfect!

customer, 15 Mar 2026

Its the perfect Sim for Marocco

Its the perfect Sim for Marocco, incredible 6 stars😁

Client, 15 Mar 2026

Easy access and convenient!

Great service

Daniel Maisu, 15 Mar 2026

Great cost benefit! Go for it!

Great cost benefit for the data and speed provided.

Otavio Silva, 15 Mar 2026

Overall loved the coverage of the 5G…

Overall loved the coverage of the 5G network in Japan. It was spotty in some areas and my location here and there was not pinned accurately but overall I would purchase my plans from UBIGI here on out.

John Philip D, 15 Mar 2026

Application très fluide .

DIDIER, 15 Mar 2026

Good service

Good service, very easy to choose the right plan for your needs. Payment is also quick and easy. Everything is transparent.

Mario Ziccardi, 15 Mar 2026

Good service for three intl trips!

Easy to use and good value for money. Signal can be spotty but it’s solid way more than it’s not. I’ve used ubigi 3 times and will continue to so long as the price is right!

courtney kindernay, 15 Mar 2026

Super pratique

Chanavat Virginie, 15 Mar 2026