Self Assistance - eSIM installation for Windows 10

First, check on this list if your device is compatible with Ubigi services.

If your device is compatible with Ubigi services, it must be equipped with an eSIM or a physical SIM card:

– Your device is equipped with an eSIM: go to the next step.

– Your device is equipped with a physical SIM card: follow instructions here.

Your device is equipped with an eSIM:

Check now if an eSIM profile is installed on your device. Go to: Start > Settings > Networks & Internet > Cellular.

In the menu “Use this SIM for cellular data”:

– If a Ubigi eSIM profile is installed, it will appear in the list. Select it (when the right one is selected, the name Ubigi will be displayed right under it).

– If no Ubigi eSIM profile is installed, please follow instructions here to install a Ubigi eSIM profile.

Once the Ubigi eSIM profile is installed, go to the next step.

NB: some devices have a pre-installed Ubigi eSIM profile and they are mentioned with a on this page.

Verified

Super easy

Super easy. As soon as I got off the plane I was prompted that my wifi was active. I never had to do anything else and never worried about it. I was able to easily navigate trains and activities with no worries.

customer, 16 Jul 2026

Excellent signal everywhere around…

Excellent signal everywhere around Geneva.

It was incredibly reliable

It was incredibly reliable, even in remote locations

Never had any problems.

Simple and automatic connections

Simple and automatic connections. Plus the one time I needed assistance, the responses were quick (automated and then human).

Jim, 16 Jul 2026

Best signal in Japan

Best signal in Japan, 5G 4 bars even in the metro, very fast data, faster than average Uk

GIUSEPPE LAURO, 16 Jul 2026

Great service, only one small snag

Setup had one small snag that was quickly rectified, but otherwise this worked really well.

David Martin, 16 Jul 2026

Quick and Easy

Made it very easy to enable data roaming services.

Easy to use

Easy to use, good price , good connection !

Isa, 16 Jul 2026

The Connection in Kenia was great

The Connection in Kenia was great, everything was very easy to install. It was the First time for me using a second / travel E-SIM. Just the Price could be a Little Bit cheaper, but that is the only Point why i do Not give 5 Stars.

Marv, 16 Jul 2026

Easy to install

Easy to install, good reception most places.

Everything’s perfect !

Elias, 16 Jul 2026

Easy to use. Fast 5G. Reasonably priced.

TurboHerbo, 16 Jul 2026

BESTSecond use

Second use. Available in Germany, Italy, and Poland. It has European area coverage, is very cheap, and it is also easy to switch, which is really the best. There was no problem with communication and Venice

updraft, 16 Jul 2026

Good choice

It worked fine most of the time, but coverage was weak in some areas in Tokyo also couldn’t check my balance as the app didn’t work the entire time

Shirin, 16 Jul 2026