Self Assistance - eSIM APN settings for windows 10

Now ensure that the APN (Access Point Name) is correctly set on your device.

Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings.
If APN mbb appears on Internet APN or Attach APN lists, go directly to the step 5.

If the Ubigi APN does not appear, go to the next step.

If the Ubigi APN does not appear, click on “Add an APN” and fill in:

– Profile name: Ubigi
– APN: mbb

Check the box “Apply this profile” and click on save.

Now make sure that the Ubigi APN appears as “Applied”.

If not, click on it to display more options and click on Apply button.

Verified

Only had one area that had poor

Only had one area that had poor Service on the outskirts of Kyoto

RAYMOND EHLERS, 17 Feb 2026

Good first experience with this company

I had no issue setting up the eSIM and I had mobile data as soon as I landed in Japan.

David, 17 Feb 2026

Intuitive app

Great experience, the app is intuitive. Payment is easy and the package can be activated automatically when we arrive at our chosen destination.

Arthur, 17 Feb 2026

It was perfect for me

It was perfect for me. Thank you.

customer, 17 Feb 2026

Great experience in India

Everything has worked well. What more could I ask.

Graeme John Guthrie, 17 Feb 2026

Really good experience

Nice service

Nice service. All is ok.

Best In Japan

Awesome experience and reliable

Karthi, 17 Feb 2026

E-sim worked well

E-sim worked well in the UK, Switzerland and France - no issues

Good service and easy to use

Dominic Lacasse, 17 Feb 2026

It was good there are some areas…

It was good there are some areas wherein there was a bad connection

It was a great device

It was a great device. It was my first trip to Australia and my first time to use Ubigi. It was very easy to purchase and use. There was no inconvenience at all! I’ll highly recommend it to anyone who’re gonna make a trip to Europe.

It’s easy fast no problem At all

Philippe Espantoso, 17 Feb 2026

Good connectivity and an easy sign up

Good connectivity and an easy sign up . Thanks

Martin Williamson, 17 Feb 2026

Very simple