Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Now ensure that the APN(Access Point Name) is correctly set on your device.
Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings. If APN mbb appears on Internet APN or Attach APN lists, go directly to the step 5.
If the Ubigi APN does not appear, go to the next step.
If the Ubigi APN does not appear, click on “Add an APN” and fill in:
– Profile name: Ubigi – APN: mbb
Check the box “Apply this profile” and click on save.
Now make sure that the Ubigi APN appears as “Applied”.
If not, click on it to display more options and click on Apply button.
Great
Based on 28484 reviews on
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Ubigi, Trustworthy and Dependable.
We never had any problems with connectivity. It was great!⁰
Lillian McRay, 13 Nov 2025
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Connectivity
Great connection everywhere. :)
customer, 13 Nov 2025
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Worked flawless
Worked flawless. I will use it again.
Marcus, 13 Nov 2025
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Great experience from purchasing to…
Great experience from purchasing to automatic connections. Easy to buy plan a few days in advance. Fast connection in Europe and South Korea.
Highly recommend
Claire Lemarechal, 13 Nov 2025
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Great service
Great service , unbelievable reception .
customer, 13 Nov 2025
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easy to dwnload and use
easy to dwnload and use. Very good rates too
customer, 13 Nov 2025
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easy to set up
easy to set up, reasonable price
customer, 13 Nov 2025
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I had data from my arrival in Morocco…
I had data from my arrival in Morocco until I departed without any problem
Joan Williams, 13 Nov 2025
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Overall a very good and simple but they need to hire humans for customer support
Overall a very good and simple experience. The app does what it needs to do.
4 starts only because customer support seems to be inexistent: I created a refund request for a plan I purchased incorrectly and got a reply from an automated AI bot which just ignored my refund request.
Dario, 13 Nov 2025
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Reliable
Reliable, excellent connection, efficient
customer, 13 Nov 2025
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Just worked out of the box after arrival
Limitless data traffic abroad made navigating maps, researching interesting sites, ordering online and sending pictures via IM from any place during the vacation a breeze.
Linus Stubert, 13 Nov 2025
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Excellent quality of Network for the…
Excellent quality of Network for the best price!! ! I Highly recommend Ubigi!!
David Seecharran, 13 Nov 2025
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Great referal program
Great referal program
customer, 13 Nov 2025
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First time using Ubigi eSIM.
Ubigi eSIM is the way to go! I’m on a 3 week trip to Malaysia and I have had great reception! No problems at all! It’s the best!
customer, 13 Nov 2025
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Easy to install
Easy to install, with instant access to the network.
Pierre, 13 Nov 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
Current plan: •
If you choose to add a new one, the current plan will be removed. What would you like to do?