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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.

Now ensure that the APN (Access Point Name) is correctly set on your device.

Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings.
If APN mbb appears on Internet APN or Attach APN lists, go directly to the step 5.

If the Ubigi APN does not appear, go to the next step.

If the Ubigi APN does not appear, click on “Add an APN” and fill in:

– Profile name: Ubigi
– APN: mbb

Check the box “Apply this profile” and click on save.

Now make sure that the Ubigi APN appears as “Applied”.

If not, click on it to display more options and click on Apply button.


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Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.

To check if your device is eSIM compatible, follow these steps:​

Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.

To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:​

  • Go to Settings.
  • Select General.
  • Choose About/Information.
  • Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".

To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)