Self Assistance - eSIM installation

First, check on this list if your device is compatible with Ubigi services.

If your device is compatible with Ubigi services, it must be equipped with an eSIM or a physical SIM card:

– Your device is equipped with an eSIM: go to the next step.

– Your device is equipped with a physical SIM card: follow instructions here.

Check now if an eSIM profile is installed/pre-installed on your device. Click on:

Start > Settings > Networks & Internet > Cellular > eSIM Profiles.
At the top of the page, you can see which SIM card/eSIM are installed on your device. Ubigi eSIM profiles will be displayed as TSL-1234 (ex: TSL-0131, TSL-0199, etc.).

If you have a Ubigi eSIM profile, click on the little arrow to display more options and click on use to select it (click yes on the displayed message).

If no Ubigi eSIM profile is installed, please follow instructions here to install a Ubigi eSIM profile.

Once the Ubigi eSIM profile is installed, click on it to display more options and click on use to select it. After that, go to the next step.

Verified

Great product!

Buying it and using it was straightforward!

Rosa, 10 Aug 2026

Reliable service across Europe

Reliable service across Europe. I will use this for my next trip.

Lori C, 10 Aug 2026

Simple installation

Simple installation, stable and a good price. Happy here in France using Ubigi.

Armand Salomon, 10 Aug 2026

Works fine

Works fine! Even in Korea.

S. Krommedam, 10 Aug 2026

Coverage was good 👍

Mylvannan Mahendran, 10 Aug 2026

Convenient and Reliable

It is great to keep in contact with home, be able to order a Grab and use maps whilst travelling and to mot rely on free wifi locations. I did have difficulty in accessing the eSIM but once I followed the troubleshooting guide was then okay.

Amanda Q, 10 Aug 2026

Easy to use.

Easy to use. Perfect service.

customer, 10 Aug 2026

Was geweldig

Sanaam, 10 Aug 2026

Surprisingly good

Easy to use price great

Olivia, 10 Aug 2026

internet speed was amazing

It works just like it should

JOAO, 10 Aug 2026

Good signal and great speed of data so…

Good signal and great speed of data so far 👍🏻

It just worked amazingly

Its to most seamless I have experienced in using any service and in using e-sim. It just put simply worked and worked very very well

Dirk van der Walt, 10 Aug 2026

It worked great

It worked great! Even up north in Hokkaido. No problems at all.

It is a well-organized app

It is a well-organized app. There is a good selection of bundles, and it is very easy to use. The automatic eSIM installation also works well. It is not the cheapest provider.

Arjen, 10 Aug 2026