Self Assistance - eSIM installation

First, check on this list if your device is compatible with Ubigi services.

If your device is compatible with Ubigi services, it must be equipped with an eSIM or a physical SIM card:

– Your device is equipped with an eSIM: go to the next step.

– Your device is equipped with a physical SIM card: follow instructions here.

Check now if an eSIM profile is installed/pre-installed on your device. Click on:

Start > Settings > Networks & Internet > Cellular > eSIM Profiles.
At the top of the page, you can see which SIM card/eSIM are installed on your device. Ubigi eSIM profiles will be displayed as TSL-1234 (ex: TSL-0131, TSL-0199, etc.).

If you have a Ubigi eSIM profile, click on the little arrow to display more options and click on use to select it (click yes on the displayed message).

If no Ubigi eSIM profile is installed, please follow instructions here to install a Ubigi eSIM profile.

Once the Ubigi eSIM profile is installed, click on it to display more options and click on use to select it. After that, go to the next step.

Verified

Seamless and informative

Caylin, 11 Aug 2026

Great eSim

Great eSim, perfect for two weeks in Japan

Amy, 11 Aug 2026

Great reception everywhere super easy…

Great reception everywhere super easy to use

Anna Ivanoudi, 11 Aug 2026

excellent!

customer, 11 Aug 2026

I did not have issues with the internet…

I did not have issues with the internet connection during my trip.

Roberto Alexis, 11 Aug 2026

Perfection

Susan Pattison, 11 Aug 2026

👍🏼👍🏼👍🏼👍🏼

Easy to use and work instantly

Ibra, 11 Aug 2026

Works great and is very affordable!

Customer, 11 Aug 2026

No stress to use this eSIM.

So good!

Such a simple and efficient system to boost data when abroad. I would use again and thoroughly recommend.

John Foreman, 11 Aug 2026

Easy to set up and use

Valued Customer, 11 Aug 2026

Ubigi eSIM Works Great in Japan

I have had a great experience using Ubigi eSIM so far. Internet works perfect and have not had any problems with it whatsoever. Installing it from the app was very simple too, I will definetely use the service next time I travel.

Omar Alvarez, 11 Aug 2026

Easy purchase

Easy purchase, reliable connectivity.

Easy and zero problems

Easy and zero problems. I had connectivity from the instant I landed in Japan

EXTREMELY easy and reliable to…

EXTREMELY easy and reliable to register, activate and top up. I was pleasantly surprised and it made our trip through Japan very easy when it came to data and communication.

Alistair, 11 Aug 2026