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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.

Difficulties to connect
with your eSIM profile?

Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your iPhone.

chrono4 min

chronoEasy

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 27568 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
It was easy to install and the…
It was easy to install and the directions were simple and direct. One issue I would recommend is to add a section on how to shut off the phone provider.
GH, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi Works Well in Portugal
We got the 30 day 10 GB plan for a 3 week trip to Portugal. We used it heavily for navigation, first with public transportation then for driving, and we also used it when wifi was poor at certain lodgings. We drove from Lisbon to Nazare, Serra de Estrela, Braganca, Monsanto, Évora, Tavira, Aljezur and many places in between. We only lost signal briefly while on a 5 hour hike in Serra de Estrela; otherwise, the e-sim worked perfectly.
E. Brown, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great!!!!!!
Great!!!!!!
Tessie, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to purchase the correct SIM
Very easy to purchase the correct SIM. The app is great. Easy to use and I could keep an eye on my usage as I went. Very well priced, easy to use and helpful. Will be using again. Thanks
Clarke Mancini, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
It’s a fast network sites excellent
It’s a fast network sites excellent
customer, 26 Oct 2025
4 stars Verified
Verified review
This user has been identified as a buyer
First time Ubigi user
I didn’t have a problem connecting to the network once I landed in Barcelona. I use it for navigation & connecting back home. There were some spots that I get only 3G. But overall, it was great and fit its job during my visit to Europe.
customerEdmond, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install before the trip
Easy to install before the trip. One click when you arrive at destination airport and start using the phone right away. Covers everywhere in Japan. I will recommend it for everyone who coming to Japan!
customer, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Arvy
Good coverage.
customer, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Works perfect
Very easy to install,excellent coverage everywhere- never a problem. I’m very satisfied with this plan and absolutely recommend it .
Elizabeth, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very user friendly the second time
I pre-checked my average usage of data over two weeks which came to about 5GB so I ended up getting 3GB for 7 days first and it lasted me for 6 days then got another 3GB for the remaining 4 days with 300MB left to spare by the time I left the selected country. Regular reminders via email was received to inform what you have remaining but can be easily checked via the app anyways. Very easy to use the second time when it self activates once you switch over to Ubigi eSIM and you're in the selected country's coverage. Also easy to top up when you're close to exhausting your plan to smoothly roll onto the next one.
Madeleine, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Super fast connection
Super fast connection. Never lost service in Japan. Would highly recommend this ESIM for anyone visiting Japan.
GUY GRIFFITH, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very satisfiedd with ubigi.
Very satisfiedd with ubigi.
customer, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
App is an Easy installation and work…
App is an Easy installation and work like a charm
Christine Buy, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi eSIM was so easy to use as they…
Ubigi eSIM was so easy to use as they have videos to watch for assistance and I did not have any issues using it for 10 days in Japan. Would definitely suggest anyone to use Ubigi as I was impressed how it worked and it was the first time I used an eSIM.
Kim Thompson, 26 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install
Easy to install, and easy to start using
customer, 26 Oct 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility

Smartphones & Cellular Tablets:

Dial (*#06#). If an EID number shows, your device supports eSIM!

Laptops (Windows 10/11):

Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!

Check Carrier Unlock

On iOS:

Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!

On Android:

Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.

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