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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.


Cellular Data must be applied to the Ubigi eSIM profile to access the Internet.

To do that, go to: settings > Mobile Data > Mobile Data again, select Secondary: the tick will appear in front of it when it is selected .

Important: When you have multiple SIM cards/eSIM profiles on your iPhone, it is not possible to activate cellular data on two data plans at the same time. You can only apply it to one at a time.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 35076 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to set up
Easy to set up, and worked as soon as i landed in Japan, never lost connection or had issues with it dropping out. Always fast speed for maps and directions, never let me down.
Alison Elliott, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works very well
Works very well
customer, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Love it because reception everywhere I…
Love it because reception everywhere I have been in Japan
Robyn Brumby, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I’ve been using your service for two…
I’ve been using your service for two years now and I totally enjoy it
Aaron, 17 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Easy to use in Japan & good value
Easy to use in Japan & good value. Used esim Ubigi for data only.
AH, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Simple to download and set up.
Simple to download and set up.
Daniele MAUREL, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent choice for traveling to…Spain
Excellent choice for traveling to Spain. Easy connectivity and uses the best local network. Recommended without reservation.
customerIvan, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great service and price!
We used their services in Ireland, Northern Ireland and near Cornwall. The service was consistent and reliable. I should also mention it was very affordable as well. I will definitely be using them again in the future!
JT, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Japan
I had no problem’s using my phone in Japan and the rate for the amount of days was very reasonable.
Diane, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great service & love this app!
Great service & love this app!
customer, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to set up and load multiple plans
Very easy to set up and load plans. You can load for multiple countries so they are ready to go when you land - they can sit waiting for up to 6 months so great when doing a multi-country trip as we are doing.
David, 17 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
The signal was weak and was taking time…
The signal was weak and was taking time to reload when staying at the hotel in Osaka.
Michael, 17 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
easy to buy and to install
Easy to buy and to install with good performance in Japan ! I like :-)
DV, 17 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
10/10 recommend
Quick and easy to set up.
customer, 17 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
À but expensive
À but expensive
yura prastika, 17 Apr 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?