Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Display the networks/shortcuts page by sliding from the top right hand corner of your screen to the center.
Turn ON “flight mode” for 5 seconds and turn it OFF. This action will refresh the network connection from your device.
Once Flight mode off, you will see 1 or 2 networks appear:
The network at the top is always the eSIM/SIM card you applied data to: following previous steps, this must be your Ubigi eSIM network
NB: The other network right under it represents the other possible line in your phone (for instance: your primary line with the physical SIM card if you have inserted one in your device)
Let’s focus on the network signal at the top: If you have 1 to full signal bars displayed, go to the next step.
If all bars are greyed out, please follow these steps to select a network manually. Once signal bars are displayed, go to the next step.
NB: If no network bar is displayed yet, please contact Customer Support for further help and provide the ICCID of your eSIM profile (Settings > General > Information > ICCID, it begins with 8988…).
Great
Based on 37311 reviews on
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Perfect option for mobile date abroard
Easy booking options and simple handling with a permanent eSIM. So I can activate it on spot. 100% recommendation
Ulrich Borchers, 18 May 2026
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As easy as advertised
As easy as advertised! Signed up before I left the US, turned it on on the airplane and it clicked right into gear when I got to Japan. My cell service and bill, was never touched. I had the right amount of gb for the time I was there, so I never had to re-up, but I trusted that process would have been as smooth had I needed to refill. 5 out of 5. My eSIM of choice for all of my travels going forward
KayGee, 18 May 2026
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It is easy to pay
It is easy to pay
customer, 18 May 2026
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Amazing service
Amazing service , I didn’t have problem to connect , I recommend Ubigi !!
customer, 18 May 2026
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Peace of Mind with Ubigi
I was very happy enrolling with Ubigi for my first time (and it definitely won't be my last). The network was very reliable and the speeds were consistently high, almost felt like a "roam-like-home" experience. I took the unlimited plan for peace of mind but did not even end up using over 20 GB in the span of two weeks, their metering system seems pretty favorable as well.
Steven, 18 May 2026
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e sim was easy to purchase and worked…
e sim was easy to purchase and worked great in Thailand, thank you
customer, 18 May 2026
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Fantastic as always.
Fantastic as always.
customer, 18 May 2026
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Excellent data speed in Japan
Excellent data speed in Japan - Tokyo, Kyoto and Hiroshima
Anand Monteiro, 18 May 2026
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Easy to use and install !
Easy to use and install !
Gilles Mauffras;, 18 May 2026
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Prima!
Great! I bought it online at home and installed it in a matter of minutes. The subscription period starts automatically once you’re in the region covered by the subscription.
DSje, 18 May 2026
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Esim
This was second time I have purchased data when travelling in Europe. Very easy to buy, good coverage, can't complaint a bit and will use it again in the future.
Asha, 18 May 2026
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Very easy to setup and connect.
Very easy to setup and connect.
Joe, 18 May 2026
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Great experience using Ubigi
Very reliable and available when necessary, MBs expire faster than the time given for use.
Rehema, 18 May 2026
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Super easy to purchase and activate
Super easy to purchase and activate, far easier than other eSIM’s I’ve used
Lisa, 18 May 2026
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Top everywhere
Top everywhere, no kinds of problem
customer, 18 May 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?