Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
First, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
NB: to access flight mode button, display the shortcuts page by sliding from the top of your screen to the bottom.
Once flight mode off, you will normally see 1 or 2 networks appear:
The network with the 4G/5G at the front is always the eSIM/SIM card you applied data to: If you followed carefully all previous instructions, this network should be your Ubigi eSIM network.
NB: to access flight mode button, display the shortcuts page by sliding from the top of your screen to the bottom.
Let’s focus on the network signal with the 4G/5G icon at the front which represents your Ubigi eSIM/Ubigi cellular connectivity:
– If you have between 1 to full signal bars, it means that you are connected to the network. That’s great! You can now go to the next step.
– If all signal bars are greyed out, please follow these instructions to select a network manually. Once you have 1 to full signal bars displayed, you can go to the next step.
NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
Great
Based on 28657 reviews on
Verified
Verified review
This user has been identified as a buyer
Very easy to use ….excellente performance
Easy to install and great perfirmance
Gustavo, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Great service
Great service
customer, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Connected straight away on visit to uk
Connected straight away on visit to uk
David, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Tokyo esim
Everything worked smoothly. The activation process was super easy. One of the better esims I’ve used while travelling.
customer, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Easy to sign up with a Reasonable price!
Easy to sign up with a Reasonable price!
customer, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Great coverage
Great coverage throughout Andalusia without any problems. I’m not a heavy data user but package was enough to deal with Google maps & general navigation plus light social usage.
Nigel, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Best eSim service to date !!
The service worked IMMEDIATELY when I got off the plane. The coverage is absolutely excellent in comparison to Spark NZ and I would absolutely use this service again in any of the 200 countries it provides for later travel adventures. I bought 5GB to last the week and have been almost constantly using it for uploads, downloads and movie watching with no trouble at all. Hotspot works phenomenal when my friends data would not work. I am extremely impressed with Ubigi eSim, thank you so much for the overseas connection 😀
KitaPrice, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Affordable eSIM
Affordable eSIM, it's my second time using it and I've never had any issues.
Katherine P., 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Super easy to activate and has worked…
Super easy to activate and has worked everywhere I have been in Japan.
customer, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
easy to use
easy to use, internet was fast, I bought unlimited data not to worry, but only used 4GB in a week
TURKISH MERT, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
It is really convenient travelling…
It is really convenient travelling across Spain and Andorra, and using UbiGi, with no line problems.
Fauziah, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Extremely Reliable!
As this was my first time using an e-sim outside of the States, I was worried about how reliable it would be. Turns out there was no need to worry, as the e-sim was functional and fast throughout the entirety of my visit to Japan 😊
Anon, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
I had have 3GB of data and, It was easy to install, Automatically installed, i did not have any issue or problem with connection at all.
I had have 3GB of data and, It was easy to install, Automatically installed, i did not have any issue or problem with connection at all.
customer, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Great service and overall good…
Great service and overall good connection. Highly recommended!
MARICA, 17 Nov 2025
Verified
Verified review
This user has been identified as a buyer
Was ok
Was ok, the reception was working everywhere. One thing only was to swap from my sim to Ubigi sim. A bit complicated.
Arleta Nowak, 17 Nov 2025
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
Current plan: •
If you choose to add a new one, the current plan will be removed. What would you like to do?