Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Now ensure that the Data roaming option is activated on your device.
Important: if you have carefully followed previous steps, mobile data must applied to your Ubigi eSIM profile (and NOT to your physical SIM card if you have one). This means that you won’t have extra roaming costs as only Ubigi rates will be applied while using the Ubigi cellular connectivity. In any case, always ensure that mobile data is applied to your Ubigi eSIM profile to avoid extra roaming costs while abroad.
Once you made sure you have applied mobile data to your Ubigi eSIM profile, go to: Settings > Connections > Mobile Networks > Activate data roaming.
In the same screen, select Access Point Names in order to check if the APN (Access Point Name) is set:
The APN is normally set automatically: mobiledata or mbb will appear in the list. In this case, you can go to the next step.
In case you do not see mobiledata nor mbb APNs, please follow these instructions to set the APN correctly. Once you created and selected the APN, you can go to the next step.
Great
Based on 49576 reviews on
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Ubigi is faster than expected
Once I was able to create my account and selected the plan I wanted, and arrived at my destination in Japan, Ubigi connection was seamless, smooth, and fast. It is better than my home country cellular provider. Highly recommend Ubigi.
Calvin in Fremont, 25 Oct 2026
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Unlimited data
I used this while in Greece for 10 days and it was great. I got the unlimited.
Mona, 25 Oct 2026
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Ubigi was really easy to install
Ubigi was really easy to install. I had a small issue of my iMessage not working, but I emailed customer service and got it resolved. They were prompt, respectful and patient.
customer, 25 Oct 2026
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Easy to setup
Easy to setup. Great speeds!
Francisco R, 25 Oct 2026
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Reliable service
Reliable service, network and seamless switching between Korea and Japan for our 21 days trip.
customer, 25 Oct 2026
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It s very good
It s very good
Hamidi, 25 Oct 2026
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Easy use
Easy use, only downside you can have just one sim per account
Vojko Stanić, 25 Oct 2026
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Never had issues with connecting and…
Never had issues with connecting and this is not the first time I used it in an Asian country.
Conrad Borg, 25 Oct 2026
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Good coverage
Good coverage, instant consumption report and easy installation for the esim
Ali, 25 Oct 2026
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Easy to set up and well priced.
Easy to use and easy to set up. We have used other e-sim providers in the past, and always found it unnecessarily complicated.
Good price as well.
John Carsley, 25 Oct 2026
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Everything was good except connection…
Everything was good except connection was difficult.
customer, 25 Oct 2026
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The sim worked as it should
The sim worked as it should, no problems with connection
customer, 25 Oct 2026
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I'm enjoying my use of the eSim
I'm enjoying my use of the eSim. So far so good 👍
Sandi Siler, 25 Oct 2026
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Seamless internet connection
I got a seamless internet connection from my mother country to the new country.
James, 25 Oct 2026
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Reliable and strong connection
Reliable and strong connection. Easy to register.
Tes P., 25 Oct 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?