Let’s focus on the network signal with the 4G/5G icon at the front which represents your Ubigi eSIM/Ubigi cellular connectivity:
– If you have between 1 to full signal bars, it means that you are connected to the network. That’s great! You can now go to the next step.
– If all signal bars are greyed out, please follow these instructions to select a network manually. Once you have 1 to full signal bars displayed, you can go to the next step.
NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.