Do I get a confirmation email for my Ubigi eSIM profile order?
Yes, once your Ubigi order is completed and the payment is validated, you will receive a confirmation email.
If you purchase your eSIM through the website, the email will include a QR code to install your eSIM profile and a “Sign up” button to create your Ubigi account and link your eSIM.
If you purchase through the Ubigi app, you will still receive a payment receipt and confirmation email, but no QR code is needed, as you can install the eSIM directly via the app.
Note: If you do not receive the email, please: – Check your SPAM/junk folder. – Verify that you entered your email address correctly during the order process. – Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 43440 reviews on
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Top.
Top…top…..
customer, 13 Aug 2026
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Easy to set up this e sim for using in…
Easy to set up this e sim for using in Japan.
Various data deals available
wendy precious, 13 Aug 2026
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This is a wonderful experience
This is a wonderful with no worries experience.
I went to Japan and to Turkey and I have no issue at all.
I blindly recommend Ubigi
MARTIN BRUNO, 13 Aug 2026
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Easy to install and great 5G everywhere…
Easy to install and great 5G everywhere in Tokyo.
customer, 13 Aug 2026
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Very satisfied use Ubigi in Swiss
Very satisfied use Ubigi in Swiss - Hope next time can use it in Asia. Very corious how it will be - but for Swiss was very good without any problem at all. Thank you Ubigi 🙏🏿🙏🏿
JAKA SANTOSA, 13 Aug 2026
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Easy to use and pricing is great
Easy to use and pricing is great
MichyB, 13 Aug 2026
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I bought an eSIM Europe coverage and it…
I bought an eSIM Europe coverage and it was perfect! it worked like a charm.
Client, 13 Aug 2026
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Very easy to use and good price
Very easy to use and good price
customersue, 13 Aug 2026
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Easy to use app, excellent connectivity.
Easy to use app with good notifications. Very effective eSim, easy to install and use. The connection quality was excellent throughout the whole period I used it (Japan)
Holmen, 13 Aug 2026
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It just works and it’s cheap
It just works and it’s cheap. One less thing I have to worry about when traveling abroad.
Dave, 13 Aug 2026
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Easy and affordable
Easy, fast, simple to setup, and affordable prices. I recommend.
jvde, 13 Aug 2026
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Works just fine in Turkey
Works just fine in Turkey. Fast internet connection.
customer, 13 Aug 2026
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Good connection no problem
Good connection no problem
customer, 13 Aug 2026
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Able to receive good connection around…
Able to receive good connection around Marrakesh but data run out pretty fast when downloading.
customer, 13 Aug 2026
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Instant connection on landing
Instant connection on landing
Excellent coverage
customer, 13 Aug 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?