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How to prepare my travel with Ubigi?

To access the Ubigi connectivity and connect to Ubigi services, you must first be equipped with an eSIM compatible and carrier-unlocked device.


If you purchase your data plan on ubigi.com:
– Go to our catalog on our website
– Select your destination and choose your data plan
– Follow instructions to complete your purchase
After your checkout, you will receive an email with a QR code :
– Hold & press the QR code or scan it. If you are unable to, open the email on another device to scan it and install your Ubigi eSIM data plan on your device.
– Click on the “Sign up” button in the email to create your Ubigi account and link your eSIM to it. From there, you’ll be able to track your data usage in real time, receive alert notifications, and top up easily whenever you need.


If you purchase via the Ubigi app:
– Download the app from the App Store or Google Play, and create your account
– Browse the catalog and purchase a data plan
– Install your eSIM directly from your dashboard by following the instructions

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 43190 reviews on Trustpilot
5 stars Verified
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Simple installation
Simple installation, stable and a good price. Happy here in France using Ubigi.
Armand Salomon, 10 Aug 2026
5 stars Verified
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Works fine
Works fine! Even in Korea.
S. Krommedam, 10 Aug 2026
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Coverage was good 👍
Coverage was good 👍
Mylvannan Mahendran, 10 Aug 2026
4 stars Verified
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This user has been identified as a buyer
Convenient and Reliable
It is great to keep in contact with home, be able to order a Grab and use maps whilst travelling and to mot rely on free wifi locations. I did have difficulty in accessing the eSIM but once I followed the troubleshooting guide was then okay.
Amanda Q, 10 Aug 2026
5 stars Verified
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Easy to use.
Easy to use. Perfect service.
customer, 10 Aug 2026
5 stars Verified
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Was geweldig
Was geweldig
Sanaam, 10 Aug 2026
5 stars Verified
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Surprisingly good
Easy to use price great
Olivia, 10 Aug 2026
5 stars Verified
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internet speed was amazing
internet speed was amazing
customer, 10 Aug 2026
5 stars Verified
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It works just like it should
It works just like it should
JOAO, 10 Aug 2026
5 stars Verified
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Good signal and great speed of data so…
Good signal and great speed of data so far 👍🏻
customer, 10 Aug 2026
5 stars Verified
Verified review
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It just worked amazingly
Its to most seamless I have experienced in using any service and in using e-sim. It just put simply worked and worked very very well
Dirk van der Walt, 10 Aug 2026
5 stars Verified
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It worked great
It worked great! Even up north in Hokkaido. No problems at all.
customer, 10 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It is a well-organized app
It is a well-organized app. There is a good selection of bundles, and it is very easy to use. The automatic eSIM installation also works well. It is not the cheapest provider.
Arjen, 10 Aug 2026
5 stars Verified
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Easy to buy and activate.
Easy to buy and activate. Works very well
Karim, 10 Aug 2026
4 stars Verified
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great and will use in future
great and will use in future. took overnight however to recharge when overseas using an Aus credit card - could be a aus bank issue
customer, 10 Aug 2026

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