I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?
When purchasing an eSIM profile with a preloaded data plan on the Ubigi website, you can choose the currency in which you want to pay (Euro, US-dollar, Japanese Yen).
However, when you create your Ubigi account, the currency is applied automatically and it depends on the country of residence you have selected:
– If you selected a country of the EURO zone, the currency EURO (€) will be applied to all your purchases from your Ubigi account – If you selected Japan, the currency JPY (Japanese Yen – ¥ ) will be applied to all your purchases from your Ubigi account – If you selected another country beside Japan and countries of the EURO zone, the US-dollar ($) will be applied
If you selected the currency US-dollar for your first Ubigi purchase, but then created your Ubigi account with for instance France as country of residence, the currency EURO (€) will be applied for your future purchases on your Ubigi account.
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Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
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Easy to get connections.
Easy to get connections.
Bay girl, 15 Jul 2026
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Very good network everywhere in istanbul
Very good network everywhere in istanbul
Wasfi, 15 Jul 2026
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Very good service and price perfect use…
Very good service and price perfect use with being type1 diabetic 👍🏻
Shaun Edwards, 15 Jul 2026
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Really easy to set up and use
Really easy to set up and use. Very happy with the performance throughout the various prefectures in Tokyo. I would definitely use this again to travel.
JDogg, 15 Jul 2026
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So much cheaper than paying my…
So much cheaper than paying my cellphone carrier for service abroad.
customer, 15 Jul 2026
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Excellent
Excellent. Was great in Japan and made our trip much easier. Would recommend!
customer, 15 Jul 2026
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Perfect to our
Perfect to our
customer, 15 Jul 2026
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It has worked every time in each region…
It has worked every time in each region perfectly.
customer, 15 Jul 2026
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Very good quality of signal!
Very good quality of signal!! I will defenitily recomend to friends.
ADRIANA, 15 Jul 2026
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Good experience
Good experience
customer, 15 Jul 2026
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Currently using in India
Currently using in India. Stable connection barring a small event where there was no connectivity for about a couple of hours on Sunday the 12th. Very handy, easy to set up. Happy so far.
Mr Satyajit Velaskar, 15 Jul 2026
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This is the first time to use Ubigi…
This is the first time to use Ubigi eSIM service. I traveled to Japan last week. Installement and setup were so easy to do those, No need special skill at all !!. I recommend 7day no limit one for your short trip.
kaz, 15 Jul 2026
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Used it in japan
Used it in japan, worked well and setup was painless.
Cameron , 15 Jul 2026
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Seamless Was able to navigate through my…
Was able to navigate through my locations easily and continue to use it
Michael Botse-Baidoo, 15 Jul 2026
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Ubigi worked straight away and was easy to use
Ubigi worked straight away and it was very easy to get it set up. Once I landed in Japan I turned the Ubigi e-sim on and it connected straight away. It worked on Okinawa and Ishigaki. Also worked when I was back in Tokyo. I only had to restart my phone once when it had a flakey connection - worked perfectly after a quick restart. Had great coverage when I was in Japan. I would use them again for my travels.
Cheryl, 15 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking