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Can I use a referral promo code to purchase an eSIM profile on the Ubigi website?

No, referral promo codes cannot be used to purchase an eSIM profile on the website. They can only be used for your first in-app purchase after installing your eSIM profile on your device.

To stay up to date on ongoing promotions, new referral codes, and special offers, we recommend following Ubigi on social media and signing up for our newsletter. This way, you’ll always know about the latest ways to save on your eSIM data plans.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 44003 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Working great in switzerland
Working great in switzerland
Andre, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
easy installation
easy installation great reception
Kko, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked every time
Worked every time
Janice Thomas, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi esim helped my trip a lot
It helped me during my trip so wonderfully. It took me a long time to read and chose the right kind , and understand the instructions before going on the trip. However it was easy to start using after I arrived Shanghai, then EU countries. I bought China for transit time and unlimited Europe for 15 days for visiting France, Spain, and Germany. I spent my travel time with a very comfortable wi-fi condition.
Fumie, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable & activation only when you join your destination
I used Ubigi for the first time this year in Japan, I faced no issue and that worked properly from my airport arrival to my departure. Network coverage was ok. For a normal usage I recommand 1 Go by day for navigation, translation and restaurant searches. More if you used massively social network.
OC-Team, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It worked very well
It worked very well. Exactly as we wanted it to work.
Time, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Malesia & Singapore
Great experience!
customer, 21 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
The app is easy to use and the…
The app is easy to use and the connection is good. The subscription price is reasonable, but I find the extra data a bit pricey.
customer, 21 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Great impression
It was an excellent experience for my first use. I simply had some bad Network sometimes but overall it was fine. I will definetely recommend it to my colleagues.
Seyni Malan, 21 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
The coverage is excellent
The coverage is excellent. However I will take one star away for the speed. Overall it was good service.
Tim, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
worked very well on my trip to osaka…
worked very well on my trip to osaka japan. good reception and fast.
Klant, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
So easy
I’ve used e-sims before in different countries but using Ubigi e-sim in Japan has been the easiest and glitch free solution. I’ve spent several days in Tokyo and am about to travel inland but I am confident that my communication connection will remain. Big thanks
David Ritchie, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good service
Good service
customer, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works perfectly well out the gates
Worked perfectly fine when I got off the plane and around most major areas always had at least 3 bars. This is coming from being in LA. When I was in Japan and China using ubigi it was also equally pretty good and decent
customer, 21 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Super easy
Super easy to buy a plan and apply/use it
customer, 21 Aug 2026

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