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What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

Once the purchase of your eSIM profile with a preloaded data plan is validated, you will receive an email with a QR code, hold & press it or scan it to install your new eSIM profile on your device and click on the “Sign up” button in the email to create your account, your data plan will be ready to use and you can track your data plan usage in real time, receive alert notifications and top up easily.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

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Based on 39468 reviews on Trustpilot
5 stars Verified
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Must need in Japan
Although service was spotty in some areas, I was able to use my phone for most of my trip. I would definitely recommend getting Ubigi as it was easy to use.
customer, 14 Jun 2026
5 stars Verified
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seemless transition
seemless transition , activation and great performance. Very economical too
Naynesh shah customer, 14 Jun 2026
5 stars Verified
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This user has been identified as a buyer
Easy and cost saving
Easy and cost saving. It worked during the whole journey. A reliable solution when traveling abroad.
Bina, 14 Jun 2026
5 stars Verified
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So easy and great to use
So easy and great to use. As I am older need easy application
Juliet, 14 Jun 2026
5 stars Verified
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I used this eSIM in Japan and it was…
I used this eSIM in Japan and it was brilliant! Yes had one little blip for a couple hours, Ubigi got in touch said there was a problem which they sorted an offered me half price on my next order. Great signal and will defo use again.
Picko, 13 Jun 2026
5 stars Verified
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Absolute lifesaver for our trip to Italy
Absolute lifesaver for our trip to Italy—highly recommended! I had no idea Ubigi would be such a fantastic option for traveling abroad. It was completely seamless, just as advertised. In fact, it connected while we were still in the air and preparing to land! The data connection was completely uninterrupted throughout our entire trip. It worked flawlessly in major cities like Rome, Florence, and Venice, as well as in more rural and coastal areas like Tuscany, Sorrento, Chianti, San Gimingnano, and Pompeii. I absolutely loved the service and highly recommend Ubigi to anyone traveling to Italy! The rate was way way cheaper than that of our regular providers in the US.
Pradip Bag, 13 Jun 2026
5 stars Verified
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It works very well.
It works very well.
customer, 13 Jun 2026
5 stars Verified
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It worked very well for data !
It worked very well for data !
Milton Tanaka, 13 Jun 2026
4 stars Verified
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This user has been identified as a buyer
The purchase
The purchase, set up, and activation were all SO easy and seamless. We were able to land in a foreign country and have immediate data service which was so comforting to know we would have help via the internet (Google Maps, websites, etc…). For nearly 20 days in Japan, the connection and speed was excellent for our trip, except one evening when there was an outage. I realize this can happen with any tech company or internet/cell provider. But for several hours we had no access unless able to hop on free WiFi. Thankfully the timing for us worked out and we were able to manage just fine without, but could be quite the disruption if someone was relying on it. Definitely a good idea to have downloaded as many options for use offline for these cases (screenshots of ticket barcodes, Google Maps, Google Translate, hotel info, etc…) The outage was resolved by the next morning and Ubigi did make it right by providing a coupon code for the next time we need an eSIM. Despite the hiccup I would still use Ubigi next time as it really was so slick and the cost compared to what our cell provider international plan was a huge savings.
Erica h, 13 Jun 2026
5 stars Verified
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Convenience and connectivity
Convenience and connectivity. Worked like a charm as soon as I crossed the border.
customer, 13 Jun 2026
5 stars Verified
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Easy to install and wifi connection is…
Easy to install and wifi connection is good.
customer, 13 Jun 2026
4 stars Verified
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This user has been identified as a buyer
Poor start in Japan, great results for the rest.
The first two days of my trip in Japan, the cellular data connection was very inconsistent. I resorted to paying for my line overseas because it even stopped working at some point. Eventually, I received an email with an apology since my esim wasn’t working and it was amazing for the rest of the trip. It never failed once, never lost connection, remained at consistent speed no matter the location. I think what happened at the start of the trip was unfortunate, but it proved to be great for the rest of it.
Barka, 13 Jun 2026
5 stars Verified
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We are connected frem the first minute!!
We are connected frem the first minute!!
Fred, 13 Jun 2026
5 stars Verified
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Easy to purchase and to use good data plan
Easy to purchase and to use
Sara, 13 Jun 2026
5 stars Verified
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This user has been identified as a buyer
Easy
Easy, excellent value, great connectivity, what’s not to like !
SHABANA Anwar, 13 Jun 2026

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