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I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

The switch between two different plans is done automatically when you move from one country to another during your trip. This means you don’t have to do anything, Ubigi takes care of everything: as soon as you arrive in a country, your Ubigi eSIM profile automatically captures the local network and accordingly activates the data plan dedicated to that country (provided that you have of course purchased it beforehand).

For example: you are traveling from France to Italy, and you have purchased a FRANCE data plan and an ITALY data plan. When you are in France, your data consumption will be deducted from your FRANCE data plan. Once in Italy, your data consumption will be automatically deducted from your ITALY data plan.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

What should I do with my Ubigi eSIM profile when I return from my trip?

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Easy and fast
Easy and fast
AnDi, 01 Apr 2026
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Quick and effective customer service
Quick and effective customer service
customer, 01 Apr 2026
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Reliable
Ubigi eSim was easy to install and very reliable whilst working and holidaying in Japan.
customer, 01 Apr 2026
4 stars Verified
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Easy to use
Easy to use. Sometimes having some difficulties to have a good connection.
Mang, 01 Apr 2026
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Setting up was easy
Setting up was easy. Using it is super easy. Cost is very effective.
Lam Thai, 01 Apr 2026
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No issues for two weeks in Japan
No issues for two weeks in Japan (Tokyo, Osaka, Kyoto, Nagoya).
Rachel Flores, 01 Apr 2026
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Very convenient to purchase and very…
Very convenient to purchase and very good connection speed and so reliable!
customer, 01 Apr 2026
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Had really good connection in japan…
Had really good connection in japan even in rural areas.
PokemonTrainer, 01 Apr 2026
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Easy Setup & very good reception
Setup was pretty easy and I had very good reception everywhere in Japan, especially in comparison with others on the trip with other providers.
Marius Brandt, 31 Mar 2026
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Excellent services
Excellent service, fast and easy
Christiane, 31 Mar 2026
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Excellent eSim
Excellent service. So easy to download and use. We are holidaying in Morocco. Great coverage.
MRS MARIA KING, 31 Mar 2026
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It was very easy to activate and I had…
It was very easy to activate and I had no problems with the service anywhere.
customer, 31 Mar 2026
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Great so far
Great so far. Easy to navigate settings
customer, 31 Mar 2026
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First time using Ubigi in Japan for 2…
First time using Ubigi in Japan for 2 weeks . I did not have any problems. Will use it again.
customer, 31 Mar 2026
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Ubigi wifi is the one who helped us…
Ubigi wifi is the one who helped us survive navigating Japan.
customer, 31 Mar 2026

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