Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
– If you see a network icon with 1 to full bars, go to the next step.
– If the network does not appear (or it displays a sphere) please follow instructions here to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID.
Great
Based on 32755 reviews on
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I will never travel without data again
I will never travel without data again. It worked so well and was so cheap to use.
pvr, 14 Mar 2026
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Easy to load and then keep track of…
Easy to load and then keep track of usasage. Great eSIMs and supporting App.
customer SAM, 14 Mar 2026
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The data is show to process
The data is slow to process
customer, 14 Mar 2026
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Ubigi Japan Trip
Ubigi worked great during my time in Japan. I highly recommend this app!
portia boldin, 14 Mar 2026
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Easy to get it started and it did not…
Easy to get it started and it did not fail me.
customer, 14 Mar 2026
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This user has been identified as a buyer
Great service
I have used Ubigi a couple of times and recommend it to people. Normally it's been all good. My last trip I made a mistake and bought the wrong type of plan (I bought 'Germany' instead of 'Europe') which meant I had to either buy another plan or go without Internet. In future you shouldn't have the option to make that mistake. With jetlag etc, it should be easier to get a plan that covers Europe (which you have), without making the mistake.
Rachel O'Neill, 14 Mar 2026
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Good service
Good service
Christophe Cuq, 14 Mar 2026
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Smooth
Smooth
it was relatevly easy to start up, which was the important thing. We were just a few days in Japan and wanted to have internet connection while skiing, and ubigi could provide that.
Niclas, 14 Mar 2026
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everything was working fine
everything was working fine
customer, 14 Mar 2026
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Super Easy Set-up
Super easy to setup and easy to use. eSIM card started working as soon as we were in Vietnam. I would highly recommend.
Theresa S., 14 Mar 2026
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The App was very easy and user-friendly.
The App was very easy and user-friendly.
John Fensham, 14 Mar 2026
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Easy to use
Easy to use, affordable, and worked well while in Japan.
B.A., 14 Mar 2026
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Easy and smooth to use.
Easy and smooth to use.
customer, 14 Mar 2026
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This user has been identified as a buyer
Very good coverage and speed
Very good coverage and speed
NF, 14 Mar 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking