Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Now ensure that the APN(Access Point Name) is correctly set on your device.
Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings. If APN mbb appears on Internet APN or Attach APN lists, go directly to the step 5.
If the Ubigi APN does not appear, go to the next step.
If the Ubigi APN does not appear, click on “Add an APN” and fill in:
– Profile name: Ubigi – APN: mbb
Check the box “Apply this profile” and click on save.
Now make sure that the Ubigi APN appears as “Applied”.
If not, click on it to display more options and click on Apply button.
Great
Based on 32677 reviews on
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Ubigi works perfectly in South Africa
Ubigi works perfectly in South Africa. I have no issues at all, would definately reccommend to anyone.
Natasha Luiters, 13 Mar 2026
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Works everywhere
Works everywhere, even in the backcountry!
customer, 13 Mar 2026
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We chose Ubigi because we read that it…
We chose Ubigi because we read that it had great connectivity in more rural areas of Japan and it didn't fail us. It was easy to upload and use and had no issues at all. I would highly recommend them for anyone wanting a reliable E-sim.
NM, 13 Mar 2026
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Great connectivity
Very easy to install, very easy to use+ great network connectivity
Joseph Jammal, 13 Mar 2026
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It's affordable
It's affordable, convenience, and reliable.
customer, 13 Mar 2026
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Great
Had service every where I went and it was very easy to set up and use
William Ni, 13 Mar 2026
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Works well in Japan
Works well in Japan
customer, 13 Mar 2026
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Works well and good support.
Works well and good support.
Customer, 13 Mar 2026
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Good service
Good service
Partyonboats.com, 13 Mar 2026
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Used it for my trip to Japan
Used it for my trip to Japan. Was cheaper than competitors. Was 5G pretty much everywhere i went.
Alex, 12 Mar 2026
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Would’ve liked more plan options
Would’ve liked more plan options. Such as 7,11,15 day options because I needed 8 days of unlimited data but had to pay for 15.
Had trouble making phone calls with the data plan.
Anonymous, 12 Mar 2026
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Good price and service. Highly recommended
Good price, prompt and appropriate support, reliable service, I recommended to my brother and he was also very happy and became a repeat customer
Yasushi Shiba, 12 Mar 2026
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Easy sign up & reliable coverage
Easy sign up & reliable coverage
Robert Burke, 12 Mar 2026
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Very easy to use.
Very easy to use.
customer, 12 Mar 2026
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Worked perfectly!
The eSIM worked great and lasted basically until I needed to leave Japan. I got the 5 or 10 GB plan for an 8 day trip and was able to get coverage everywhere I went. The plan literally ran out as I was boarding my flight home so it was perfectly timed.
customer, 12 Mar 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?