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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.

First, check if the Ubigi eSIM profile is installed on your iPhone

Go to: settings > mobile data > under data plans: installed eSIM profile will appear as “Secondary” (or the name you renamed it).

If your eSIM profile is already installed, go to step 2.

If no eSIM is installed yet, go to Get started and follow instructions for your device.

If you deleted your eSIM profil, please follow instructions on this link.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 29435 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
SIMPLE AS USUAL
It was easy-to-apply and use soon after arriving at the destination country.
customer, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
We are using the esim and had no issues…
We are using the esim and had no issues at all. We are travelling all over Japan and as yet have not lost signal. We are here for 3 weeks and 2weeks in only used 4gb out of 25gb and I'm constantly using it.We would recommend this sim .
Elaine Inman, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi hasn't left me down once yet!
Ubigi hasn't left me down once yet!
VJ, 06 Dec 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Easy to setup and mobile signal was…
Easy to setup and mobile signal was good. Simple to top up and you can even top up if you’ve already run out of data. Did not give full rating as its a little pricey but for the quality of the calls, it is worth it
Francis, 06 Dec 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Overall good experience
Overall good experience. Easy purchase and installation, good connection even at rural areas in Japan. However, I wished that the reminder to prompt exhaustion or end of data usage could be delivered via direct notification from app rather than email as it would be too late to renew it as there the phone is already cut off from any connections. Fortunately I am able to use my friend’s hotspot to purchase another package.
Sim TP, 06 Dec 2025
4 stars Verified
Verified review
This user has been identified as a buyer
It works amazingly
It works amazingly. However. We had to do some risky public WiFi connections to figure out what was wrong with our connection as it didnt work off the bat like intended
Lachlan, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great speed for Vancouver use
Great speed for Vancouver use. super convenient. Definitely recommend.
customer, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Make it easy
Quick acess in Tokyo
a, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Working alright
Working alright
customer, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience
Great experience! Worked even in the mountains and steep hills of Hakone!!! Only place it struggled was the deep subways which is to be expected. Would recommend to anyone!
Brian, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
I have been using it on my travels and…
I have been using it on my travels and so grateful that I didn't had any problems with internet connection. Been recommending it to friends.
Regina, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Worked perfectly on our trip to Japan.
Worked perfectly on our trip to Japan.
Rich, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Was easy to use and no problems!
Was easy to use and no problems!
customer, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very good
Very good, work nice and good service in most places
Mia, 06 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Worked Well!
This is my 2nd time using Ubigi, this time in Italy. I initially had problems setting it up after buying it through the app, but the customer service team was able to help me troubleshoot and then send me a QR code to activate my eSIM. it worked great for the rest of my trip!
Customer J, 05 Dec 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility

Smartphones & Cellular Tablets:

Dial (*#06#). If an EID number shows, your device supports eSIM!

Laptops (Windows 10/11):

Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!

Check Carrier Unlock

On iOS:

Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!

On Android:

Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?