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How to reinstall the Ubigi eSIM profile I deleted on my iPhone/iPad?
See also:
– How to reinstall the Ubigi eSIM profile I deleted on my Android device?
– How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?
1/ In case you did not create a Ubigi account yet: please contact our Customer Service and provide the EID of your device so that your request can be handled quickly.
2/ In case you already created a Ubigi account: please follow the instructions below:
If you deleted your Ubigi eSIM profile by mistake on your iPhone/iPad, you can reinstall it easily by following the steps below:
– open the Ubigi app on your device and connect to your Ubigi account:
(if you forgot your password, do not hesitate to contact our Customer Service for further help)
– once connected, go to the Settings tab and click on the “Re-install my Ubigi eSIM” button:
– then follow the instructions on screen to complete the installation.
NB: The re-installation of a Ubigi eSIM profile is limited to 5 times max after deletion. In case you get an error message during a re-installation, please see the following section:
I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?
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