Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
If there is no network icon, please follow these steps to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed (or it still displays a ) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
Great
Based on 41801 reviews on
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Works as advertised
Works as advertised
Tony N, 20 Jul 2026
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Easy to connect + has service almost…
Easy to connect + has service almost everywhere I go + hotspot capabilities that are very important to me as a freelancer!
customer, 20 Jul 2026
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Great
Great, the coverage with NTT Docomo in Japan has been great so far. Was easy to setup and install the eSim and 15 day pass activated when we landed at the airport.
Drew, 20 Jul 2026
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The communication response has been…
The communication response has been prompt. The only thing I would suggest is that we have a YouTube presentation on how to synchronise with the vehicle.
Abdul Wahab, 20 Jul 2026
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Easy and handy eSIM
Easy and handy eSIM. It was very useful for my trip in Japan. Will use it again.
Will, 20 Jul 2026
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Great coverage
Great coverage, no issues with it once it connected but it did take a little while to connect and provide internet that first time. I was on a train traveling and maybe the signal was not good enough to initially connect and set up. Once in Munich it was fine.
customer, 20 Jul 2026
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Great connectivity everywhere I travel!
Great connectivity everywhere I travel!
customer, 20 Jul 2026
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Honestly
Honestly, I am not satisfied with the service. I even considered giving it only three stars.
When there is a signal, everything works fine, but it seems that a large part of London is not properly covered. Today, I was without an internet connection for almost two hours while walking around the London Eye and Big Ben. In the 21st century, this is simply unacceptable for a mobile service provider, especially in such a central part of London.
As I am planning to use your service again in Italy and France in a few weeks, please check what is causing these coverage and signal-quality issues.
I am using a Samsung Galaxy S25 that is approximately one and a half years old, and I am completely certain that the phone is not the problem. As soon as I disabled the eSIM and switched mobile data to my regular SIM card in roaming, everything started working normally.
Dane, 20 Jul 2026
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Easy to use
Easy to use, and the data connection was great!
customer, 20 Jul 2026
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Travel Data on the Cheap
Used their e-sim for travel in Japan. Good speeds and solid connection.
Tony Harris, 20 Jul 2026
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fine but with some problems
After landing it took some time to get a connection. Unfortunately I sometimes didn't have a great connection when going out aswell. But overall it was fine, especially for the price
customer, 20 Jul 2026
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I use Ubigi as a backup line in the…
I use Ubigi as a backup line in the United States. The price is great, and the service has worked when I needed it. I needed to contact support once and they responded within minutes and resolved my issue.
customer, 20 Jul 2026
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Great Service
The great part of this experience is the data transmissions. What I would recommend that be added is a calling/data package together, since a lot of people will not have a calling plan and it's easier to bundle everything and make it a one-stop-shop experience.
Magee, Dewayne T., 20 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
How to check eSIM compatibility
How to check carrier unlocking