To check your Ubigi purchase history (with confirmed payment only):
1 – First, connect to your account on ubigi.me or use the Ubigi application on your smartphone
2 – Then, go to the « Orders » tab to see the list of all purchases done:
All One-Off purchases and renewals (for monthly and annual plans) will be listed on that tab.
In case you need an invoice, you can send your request to our Customer Service by precising: – which recharge (type of recharge, date, amount) you want an invoice for – your name, or company name – a complete billing address
Your request will be processed under 1-2 working days and you will receive your invoice by email.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 47732 reviews on
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Great service
Great service
customer, 06 Oct 2026
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Very good
Very good connection and simple
customer, 06 Oct 2026
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Great connection!
Easy to install, great connection!
Joelle, 06 Oct 2026
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Slight issue in the start, otherwise stellar service.
Had zero issues other than the startup, perfect connection for two weeks, even on top of a mountain.
Make sure you pre-install the eSIM in your origin, critically DISABLE your local SIM before boarding, and in Haneda (Japan) there's no point to try and connect to it while still in the plane due to local infrastructure, wait until you're in the terminal to connect.
Erik, 06 Oct 2026
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Ubigi is great for travels abroad
Ubigi is great for travels abroad. I had some difficulties when setting it up, but figured it out at the end. This the explanation could be a bit clearer.
Claudia Kaml, 06 Oct 2026
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Simple et facile
Il est possible de rester en contact avec sa famille facilement. Simple à installer et à utiliser.
Audrey, 06 Oct 2026
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Easy install and easy set up.
Easy install and easy set up.
Eddy Besselink, 06 Oct 2026
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Great service while travelling through…
Great service while travelling through Italy plus easy to add on an extra service for traveling to an unexpected different country
CB, 06 Oct 2026
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Great price and e sim worked well
Great price and e sim worked well - very happy with the mobile data
Faye , 06 Oct 2026
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Our eSIM works just fine
Our eSIM works just fine. Only issue we had was it did not start sutomaticslly. We had to go into the cellular setting on our phone and make the eSIM the primary. It would have been nice if it had been named Ubigi rather the cryptic Travel-transatel. But once setup it works well.
Lou Kotler, 06 Oct 2026
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Worked well in large and small communities in Japan
Used Ubigi eSIM on a circle Japan cruise and it worked in every port of call. Trustworthy eSIM
Diana, 06 Oct 2026
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Google pixel好用
Google pixel好用
customer, 06 Oct 2026
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⭐️⭐️⭐️⭐️⭐️ work's well
⭐️⭐️⭐️⭐️⭐️ work's well
Zdis Bo, 06 Oct 2026
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If it supports Apple Watch would be…
If it supports Apple Watch would be perfect!
I don’t have any problem using it in Japan.
So far I’m a happy customer.
Junko, 06 Oct 2026
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easy and stable connection
easy and stable connection
Yuri, 06 Oct 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?