To check your Ubigi purchase history (with confirmed payment only):
1 – First, connect to your account on ubigi.me or use the Ubigi application on your smartphone
2 – Then, go to the « Orders » tab to see the list of all purchases done:
All One-Off purchases and renewals (for monthly and annual plans) will be listed on that tab.
In case you need an invoice, you can send your request to our Customer Service by precising: – which recharge (type of recharge, date, amount) you want an invoice for – your name, or company name – a complete billing address
Your request will be processed under 1-2 working days and you will receive your invoice by email.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 48153 reviews on
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Ubigi was easy and convenient
Ubigi was easy and convenient. I didn’t have any issues with the data during the stay in Korea and highly recommended. Thanks!
customer, 10 Oct 2026
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So far so good
So far so good! I love it when I can connect to free Spotify anywhere I want.
Tita Mapili, 10 Oct 2026
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Easy to use
Easy to use . Connected without issue and good signal strength throughout our holiday. Very cost effective compared to the other companies we looked at
Lynne, 10 Oct 2026
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It is very great..work very well in…
It is very great..work very well in Japan
jean marie, 10 Oct 2026
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So easy to set up and gave us the…
So easy to set up and gave us the connectives needed on our Japan holiday
customer, 10 Oct 2026
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eSIM worked perfectly
eSIM worked perfectly. Easy to install
And easy to go back to my main number when I returned home. Will
Definitely will use again
customer, 10 Oct 2026
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Performed as promised
Performed as promised. Good directions for use!! Thanks
customer, 10 Oct 2026
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It was good until I needed to purchase…
It was good until I needed to purchase a top up. It looks like the older esim was simply "abandoned" even though there was data remaining on it and the new esim started being used. This is highly unexpected and there should be a way to make whichever e-sim the default/used first before the next esim starts being utilized. However, the service was okay and good for Google Maps and directions. There were some parts in the outskirts (Fuji or Uji, as an example) that were a bit lacking in data service but otherwise, I toggled between airplane mode and without airplane mode (not consistently, though) during my 10 day stay in Japan and needed more than 5GB during that stay.
Madeleine, 10 Oct 2026
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Super easy to set up and connect.
Super easy to set up and connect.
Great coverage in Uk apart from rural areas where there was very low if non existent coverage but otherwise great. Will definitely use Ubigi again.
Sandie Thorn, 10 Oct 2026
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All worked well except texting
All worked well except texting
Guest, 10 Oct 2026
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Great service and connection in Japan
Great service and connection in Japan. I was able to use my Samsung S25 Ultra and it was compatible, unlike Airalo which did not work when I was last here. Thank you!
customer, 10 Oct 2026
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Works seamlessly and very easy to use
Works seamlessly and very easy to use
Jake scott-long, 10 Oct 2026
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No problems and data available…
No problems and data available everywhere
William, 10 Oct 2026
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No problems and data available…
No problems and data available everywhere
Mr. William Williams, 10 Oct 2026
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Strong network coverage.
Strong network coverage.
customer, 10 Oct 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?