How to disable 5G connectivity ? – Apple & Android
5G is included in covered destinations in our standard data plans at no extra costs. 5G makes it possible to benefit from an unsaturated network, faster internet connection and downloads, increased responsiveness of applications and online services, and better streaming quality.
5G is x10 faster than what you can get with 4G — It takes less time to transmit the same amount of data. However, with such a speed, your data plan may run out faster.
You can also activate the 4G option instead of 5G and still enjoy a good connection speed wherever you are. To do this, please follow the instructions below:
You can re-enable 5G at any time in your Settings.
— For Google Pixel users: While 5G access may not be supported due to device-specific settings, you can still enjoy connectivity in 3G/4G. For full compatibility details, we recommend checking with your device manufacturer.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 38825 reviews on
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Very good connection.
Very good connection.
customer, 05 Jun 2026
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Excellent
Excellent!
customer, 05 Jun 2026
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Quality is great and the price is good
Quality is great and the price is good
Pierrick Eynaud, 05 Jun 2026
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Thanks!
Safe, reasonable, fast - everything you need for a great trip! Thanks!
customer, 05 Jun 2026
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Gave a this rating as the network…
Gave a this rating as the network dropped out while on holiday in Japan with no customer service to provide an update to loss of network.
Greg Fernandes, 05 Jun 2026
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Used app Ubigi
With this app I had always internet in my China trip. I’am very satisfied of it and I recommend everyone to use it! 👍
customer, 05 Jun 2026
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Best eSIM ever
Best eSIM ever. 🙌
Gordon Gakovic, 05 Jun 2026
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Stay connected in Japan
It was easy to purchase, activate a use, but on Thursday may 4 we got an interruption of the service for a couple of hours, which has created problems of connectivity at a crucial time for us.
Dante, 05 Jun 2026
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No stress in Japan!
I connected to the internet on arrival in Japan. Everything worked very well on arrival. The speed war super and it was always possible to do audio calls via WhatsApp!
Hans Bethe, 05 Jun 2026
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easy to use and good support
easy to use and good support
ROWENA, 05 Jun 2026
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Consistent and reliable service
Consistent and reliable service
J. Smith, 05 Jun 2026
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It worked great for my whole trip
It worked great for my whole trip
customer, 05 Jun 2026
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No issues in Japan
No issues in Japan. Will purchase again for my other international travels.
Shanda , 05 Jun 2026
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Very easy to use and set up
Very easy to use and set up. Clicked on straight away off the plane and worked seamlessly. Would totally recommend.
Philippa Mead, 05 Jun 2026
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Was fantastic to use🙏
Was fantastic to use🙏
Jutta Wilkinson, 05 Jun 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?