What is the Ubigi Mobile App - Ubigi Selfcare?

← Back to questions

What is the Ubigi App?

The Ubigi selfcare app helps you manage your personal Ubigi account. You can download it on the following stores.

With the Ubigi app, you will be able to:

– View your Ubigi account’s balance: your remaining data allowance and expiration date for your ongoing data plans
– Buy new data plans
– Change the settings of your account, such as password, username, language or contact email address

You can also manage your account from any browser at ubigi.me.

Create a Ubigi account now.

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Looking for something specific?

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Verified

It’s great that it’s so easy to…

It’s great that it’s so easy to activate. Well done

francisco breto, 20 Aug 2026

Easy to use

Easy to use. Sometimes have trouble activating it. But might just be my problem rather than Ubigi

customer, 20 Aug 2026

A good eSIM for traveling

It’s the third time I use theirs service. The installation on iPhone is really simple and the network coverage is really good (Japan). The price is reasonable.

Mathieu-S, 20 Aug 2026

Easy to set up

Easy to set up. Works well.

Very simple and straightforward

Very simple and straightforward, yet effective. Very pleased

All was without any Problems....

All wenn without any Problems....

D.A., 20 Aug 2026

Simple to use

Simple to use. When I encountered an issue it was quickly and easily fixed with help section

Easy to install and worked as soon as…

Easy to install and worked as soon as arrived at destination.

Very easy to setup and turn on/off

Very easy to setup and turn on/off. I love using!!!

Sabo, 20 Aug 2026

Reliable and convenient eSIM

I have used Ubigi for the first time and I am very satisfied. The eSIM is easy to install and use, and the internet connection has worked well for me most of the time. It is very convenient when travelling and avoids the need to buy a local SIM card. Overall, a reliable and practical service that I would recommend.

Mohamed, 19 Aug 2026

Second time getting the esim and i will…

Second time getting the esim and i will buy again

Alexcustomer, 19 Aug 2026

Perfectly recommendable

I really liked it. Although the connection was lost in some locations, it worked well overall. I’ll try Ubigi again very soon in my next travel.

Andrea Andries, 19 Aug 2026

Really nice coverage in Japan

Really nice coverage in Japan. Everything simple to set up. Nothing much to add, really. I'll definitely use it on my next trip! :)

K, 19 Aug 2026

Very good app

Samim Al Hasnawi, 19 Aug 2026

Easy and reliable to use.

customer, 19 Aug 2026

FAQ Ubigi’s Selfcare App

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Are you a company with teams on the move?

Looking for something specific?

Other frequently asked questions:

Everything You Need to Know About UbiClub

How to install Ubigi eSIM onFind X9 / X9 Pro?

How to install Ubigi eSIM on Oppo Reno13 Pro?

How to install Ubigi eSIM on Xiaomi 15T Pro?

How to install Ubigi eSIM on Samsung Galaxy Z Flip 7 / Z Flip 7 FE?

Installing an eSIM on iPhone 17, iPhone 17 Pro, iPhone17 Pro Max and iPhone Air

Service Update for Travelers in Turkey

UAE Service Update For UAE Residents

How to install Ubigi eSIM on the Xiaomi 15, 15 Pro and 15 Ultra?

How to install Ubigi eSIM on Sony Xperia 1 VI and Xperia 10 VI?

How to install Ubigi eSIM on the Vivo X200 and X200 Pro?

How to install an eSIM profile on Google Pixel 9?

How to install Ubigi eSIM on Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra?

How to install Ubigi eSIM on Oppo Find X8/ X8 Pro ?

How can I buy a Ubigi data plan on iPad?

Where to attend a traditional wine and Champagne tasting in Paris?

Are there special events or festivals in Paris?

How to stay in touch with family and friends when visiting Paris?

Will my phone work abroad, or do I need international roaming?

What are the best options for mobile Internet in Paris?

What is the best way to get around Paris?

What are the best day trips I can take from Paris?

What are the best museums to visit besides the Louvre?

What are the must-see attractions in Paris?

Should I enable the "Data switching" option on my iPhone when using Ubigi?

How to get and use Ubigi?

Can I add additional eSIM profiles to use it/them along with Ubigi eSIM?

Can I install several Ubigi eSIM profiles on the same device?

How to join the Ubigi referral program?

How to transfer my eSIM profile from an Android device to an iPhone?

How to transfer my eSIM profile from an iPhone to an Android device?

How to use a promo code with Ubigi ?

How to use the Ubigi WELCOME10 welcome promo code?

Why isn’t my Student Beans promo code working on the Ubigi website?

Can I redeem my Student Beans discount directly on the Ubigi site?

Can I use the coupon code both on the Ubigi website and in the app?

What is Ubigi eSIM?

What is a Ubigi account?

Is 5G available on Ubigi ?

How to get 5G with Ubigi? - Apple & Android

Will I receive a QR code each time I recharge my Ubigi account with an eSIM data plan?

How much does a Ubigi eSIM cost?

When does the validity of my Ubigi data plan start?

How to disable 5G connectivity ? - Apple & Android

How to install Ubigi eSIM on Samsung Galaxy S22 series (including S22, S22+ and S22 Ultra)?

How to install Ubigi eSIM on your iPhone 14 models?

How to install Ubigi eSIM on your iPhone 12 models?

How to install Ubigi eSIM on your iPhone 13 models?

The website Ubigi.me does not display on my iPhone even though my internet connection is working. Why and what to do?

The website Ubigi.me does not display on my iPad even though my internet connection is working. Why and what to do?

How to install an eSIM profile on Google Pixel 6 or Google Pixel 7?

How to install an eSIM profile on Google Pixel Fold?

How to install Ubigi eSIM on my Android device with a QR Code?

How to temporary deactivate your Ubigi eSIM?

How to switch on or switch off an eSIM profile on iOS iPhone

How to reactivate or deactivate an eSIM profile on iPhone?

How to switch on or switch off an eSIM profile on Android devices

I have a new iPhone/iPad. How to transfer my current Ubigi eSIM profile to it to keep my Ubigi account?

How to install my current Ubigi eSIM profile in a new/another Android device to keep my Ubigi account?

How to reinstall the Ubigi eSIM profile I deleted on my iPhone/iPad?

I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?

How to reinstall the Ubigi eSIM profile I deleted on my Android device?

How to manually install an eSIM profile using an activation code on Android?

Where can I find my Ubigi purchase history?

Can I tether my Ubigi connection to share data with other devices?

How to install Ubigi eSIM on the Xiaomi 12T Pro?

How to install Ubigi eSIM on Fairphone 4 ?

Which currency is applied for my Ubigi purchases?

How to install Ubigi eSIM on Sony Xperia 1 IV, Xperia 5 IV and Xperia 10 IV?

How to install Ubigi eSIM on your iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max?

How to install Ubigi eSIM on your Android phones or tablets?

How to install Ubigi eSIM on Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G?

How to install Ubigi eSIM on Samsung Galaxy S20 / S20+ / S20 Ultra?

How to install Ubigi eSIM on Samsung Galaxy S23 / S23+ / S23 Ultra?

How to install Ubigi eSIM on Samsung Galaxy Fold and Z Fold models ( Z Fold 2/ Z Fold 3/ Z Fold 4) ?