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How to reinstall the Ubigi eSIM profile I deleted on my Android device?

If you deleted your Ubigi eSIM profile by mistake on your Android device, you can reinstall it easily by following the steps below:

– open the Ubigi app on your device and connect to your Ubigi account

– once connected, go to the Settings tab and click on the “Re-install my Ubigi eSIM” button:


– then follow the instructions on screen to complete the installation.

NB: The re-installation of a Ubigi eSIM profile is limited to 5 times max after deletion. In case you get an error message during a re-installation, please see the following section:
I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?

Get your Ubigi eSIM today and stay connected wherever you are in the world.

Compatible with all eSIM-enabled mobile devices: iOS iPhone, iPadOS, Android, Windows 10 and Windows 11.

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Get your Ubigi eSIM today and stay connected wherever you are in the world.

Compatible with all eSIM-enabled mobile devices: iOS iPhone, iPadOS, Android, Windows 10 and Windows 11.

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    Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.

    To check if your device is eSIM compatible, follow these steps:​

    Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.

    To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:​

    • Go to Settings.
    • Select General.
    • Choose About/Information.
    • Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".

    To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)