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General questions about Ubigi eSIM

Installing an eSIM on iPhone 17, iPhone 17 Pro, iPhone17 Pro Max and iPhone Air

Service Update for Travelers in Turkey

UAE Service Update For UAE Residents

How to get and use Ubigi?

How to join the Ubigi referral program?

How to transfer my eSIM profile from an iPhone to an Android device?

Why isn’t my Student Beans promo code working on the Ubigi website?

Can I redeem my Student Beans discount directly on the Ubigi site?

What is the Ubigi App?

Can I use the coupon code both on the Ubigi website and in the app?

What is Ubigi eSIM?

What is a Ubigi account?

Is 5G available on Ubigi ?

How to get 5G with Ubigi? - Apple & Android

How to disable 5G connectivity ? - Apple & Android

Which currency is applied for my Ubigi purchases?

What will be my Ubigi mobile phone number?

Can you make phone calls with Ubigi?

How to manually install an eSIM profile using an activation code on iOs?

Why did I not receive my verification code by email?

Should you buy your Ubigi eSIM data plan before traveling, or when you arrive?

What are the available payment methods to buy Ubigi eSIM data plans?

Can I share my Ubigi connection to other devices?

Where can I buy a physical Ubigi SIM Card?

UBIGI vs AIRALO?

How do I stay connected on my Nile cruise in Egypt?

Ubigi's eSIM data plans coverage and pricing

Will I receive a QR code each time I recharge my Ubigi account with an eSIM data plan?

How much does a Ubigi eSIM cost?

When does the validity of my Ubigi data plan start?

Where can I find my Ubigi purchase history?

Which countries are covered by Ubigi?

Does Ubigi eSIM cover Asia?

Does Ubigi eSIM cover Europe?

Does Ubigi eSIM cover the USA?

Which local operators does Ubigi use around the world?

Does the Ubigi eSIM work in UK (United Kingdom)?

Does the Ubigi eSIM work in Russia?

Does the Ubigi eSIM work in Italy?

Does the Ubigi eSIM work in Caribbean?

Does the Ubigi eSIM work in Germany?

Does the Ubigi eSIM work in Spain?

Does the Ubigi eSIM work in Switzerland?

Does the Ubigi eSIM work in Japan?

Does the Ubigi eSIM work in France?

Does the Ubigi eSIM work in USA?

What eSIM data plan can I use for Caribbean?

What eSIM data plan can I use for Germany?

What eSIM data plan can I use for Russia?

What eSIM data plan can I use for USA?

What eSIM data plan can I use for Spain?

What eSIM data plan can I use for UK (United Kingdom)?

What eSIM data plan can I use for Switzerland?

What eSIM data plan can I use for Italy?

What eSIM data plan can I use for Japan?

What eSIM data plan can I use for France?

How to get Internet access at marinas, yacht clubs, and moorings?

How to use Ubigi eSIM

How to install Ubigi eSIM onFind X9 / X9 Pro?

How to install Ubigi eSIM on Oppo Reno13 Pro?

How to install Ubigi eSIM on Xiaomi 15T Pro?

How to install Ubigi eSIM on Samsung Galaxy Z Flip 7 / Z Flip 7 FE?

How to install Ubigi eSIM on the Xiaomi 15, 15 Pro and 15 Ultra?

How to install Ubigi eSIM on Sony Xperia 1 VI and Xperia 10 VI?

How to install Ubigi eSIM on the Vivo X200 and X200 Pro?

How to install an eSIM profile on Google Pixel 9?

How to install Ubigi eSIM on Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra?

How to install Ubigi eSIM on Oppo Find X8/ X8 Pro ?

How can I buy a Ubigi data plan on iPad?

Should I enable the "Data switching" option on my iPhone when using Ubigi?

How to use a promo code with Ubigi ?

How to use the Ubigi WELCOME10 welcome promo code?

How to install Ubigi eSIM on Samsung Galaxy S22 series (including S22, S22+ and S22 Ultra)?

How to install Ubigi eSIM on your iPhone 14 models?

How to install Ubigi eSIM on your iPhone 12 models?

How to install Ubigi eSIM on your iPhone 13 models?

The website Ubigi.me does not display on my iPhone even though my internet connection is working. Why and what to do?

The website Ubigi.me does not display on my iPad even though my internet connection is working. Why and what to do?

How to install an eSIM profile on Google Pixel 6 or Google Pixel 7?

How to install an eSIM profile on Google Pixel Fold?

How to install Ubigi eSIM on my Android device with a QR Code?

How to temporary deactivate your Ubigi eSIM?

How to switch on or switch off an eSIM profile on iOS iPhone

How to reactivate or deactivate an eSIM profile on iPhone?

How to switch on or switch off an eSIM profile on Android devices

I have a new iPhone/iPad. How to transfer my current Ubigi eSIM profile to it to keep my Ubigi account?

How to install my current Ubigi eSIM profile in a new/another Android device to keep my Ubigi account?

How to reinstall the Ubigi eSIM profile I deleted on my iPhone/iPad?

I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?

How to reinstall the Ubigi eSIM profile I deleted on my Android device?

How to manually install an eSIM profile using an activation code on Android?

Can I tether my Ubigi connection to share data with other devices?

How to install Ubigi eSIM on the Xiaomi 12T Pro?

How to install Ubigi eSIM on Fairphone 4 ?

How to install Ubigi eSIM on Sony Xperia 1 IV, Xperia 5 IV and Xperia 10 IV?

How to install Ubigi eSIM on your iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max?

How to install Ubigi eSIM on your Android phones or tablets?

How to install Ubigi eSIM on Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G?

How to install Ubigi eSIM on Samsung Galaxy S20 / S20+ / S20 Ultra?

How to install Ubigi eSIM on Samsung Galaxy S23 / S23+ / S23 Ultra?

How to install Ubigi eSIM on Samsung Galaxy Fold and Z Fold models ( Z Fold 2/ Z Fold 3/ Z Fold 4) ?

How to install Ubigi eSIM on Samsung Galaxy Z Flip / Z Flip 3/ Z Flip 3 5G Fold / Z Flip 4?

How to install an eSIM on Huawei P40 and P40 Pro?

How to install an eSIM on Huawei Mate 40 Pro?

How to install Ubigi eSIM on Google Pixel 7a ?

How to install Ubigi eSIM on your Google Pixel 4 phone?

How to install Ubigi eSIM on Oppo Find N2 Flip?

How to install Ubigi eSIM on Oppo Find X5/ X5 Pro ?

How to install Ubigi eSIM on your Surface Go 2 ?

How to install Ubigi eSIM on the Motorola Razr?

How to install Ubigi eSIM on your Surface Pro 9?

How to install Ubigi eSIM on your Surface Pro X?

How to install Ubigi eSIM on your laptop?

How do I setup eSIM on Google Pixel phones?

How to install Ubigi eSIM on your ThinkPad X12 Detachable (12", Intel) Tablet?

How to install Ubigi eSIM on your Surface Pro 7+?

How to install Ubigi eSIM on your ThinkPad X1 Nano (13”, Intel) Laptop?

How to install Ubigi eSIM on your ThinkPad X1 Fold (13”) PC?

How to install Ubigi eSIM on your Surface Duo?

How to install Ubigi eSIM on your ThinkPad X1 Carbon Gen 9 (14", Intel) Laptop?

How do you use Ubigi?

How to install Ubigi eSIM on your ThinkPad X1 Titanium Yoga (13.5”, Intel) 2 in 1 Laptop?

How to get a free Ubigi eSIM for your laptop?

How to get a free Ubigi eSIM for your iPhone or iPad?

How to manually set-up Ubigi's APN for iPhone and iPad?

How to manually set-up Ubigi's APN for Windows 10 or Windows 11?

What APN (Access Point Name) is used for Ubigi?

What is the APN Settings for Ubigi for Android?

How to get a free Ubigi eSIM for your Android phone?

How to create your Ubigi eSIM account?

How to buy a Ubigi eSIM data plan?

How to install Ubigi eSIM on your iPhone or iPad?

How to install Ubigi eSIM on your iPhone?

How to install Ubigi eSIM on my iPhone with a QR Code?

How to install Ubigi eSIM on your iPad equipped with an eSIM?

How to install Ubigi eSIM on your iPhone XR?

How to install Ubigi eSIM on your iPhone XS?

How to install Ubigi eSIM on your iPhone SE?

Travel with Ubigi

Where to attend a traditional wine and Champagne tasting in Paris?

Are there special events or festivals in Paris?

How to stay in touch with family and friends when visiting Paris?

Will my phone work abroad, or do I need international roaming?

What are the best options for mobile Internet in Paris?

What is the best way to get around Paris?

What are the best day trips I can take from Paris?

What are the best museums to visit besides the Louvre? 

What are the must-see attractions in Paris?

General questions

General questions about
eSIM & data plans

Contact

You haven’t found the answers to your questions in Assistance or FAQ?

Assistance

Technical Support & Troubleshooting

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 39237 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
It is fast and reliable
It is fast and reliable. Thank you
customer, 10 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Overall was good
Overall was good, but the connection once dropped and took a couple of hours to come back. My biggest mistake was getting 2 eSim from Ubigi (I had one for myself and one for my wife), which then made us unable to use our google maps (I also should have downloaded the maps offline). Anyway, it was a short, but bad experience, as we had to figure out our way back to the hotel (in japan, with small kid). Next time I will get one from Ubigi and one from another company that would use another network provider.
Carlos M., 10 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Difficult get connected with 2 SIM…
Difficult get connected with 2 SIM iPhone. Nearly impossible until I deleted my original eSIM. Thank you.
Yveta customer, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Super fast data plan and reliable to…
Super fast data plan and reliable to use in France
Roan P, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Simple install & payment process
Simple install & payment process. Great there's a topup available. Coverage was good.
Tracey, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good network
Good network
Vuong Nguyen, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Awesome service and quick setup
Awesome service and quick setup. Will use every year when visiting the home land and when on vacation.
Cheeno Che, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Everything was great
Everything was great , good prices !
Customer, 10 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
All was good except one day when there…
All was good except one day when there was no internet connection. The day after Ubigi announced they had a problem in their system and appologiised
Had Gruenbaum, 10 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
almost perfect
The one day that i needed the mobile data most due to work, that day for 2 hours the network was not working at all for technical reasons. The rest of the days were good though. This is reason i do not give 5 stars
George Vlassis, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy setup
Easy setup, good value
James Dean, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Everything works
Everything works
Ian, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Would 100% recommend
It was easy to buy and install the eSIM. It worked as soon as we landed in Italy. It worked the entire time without fault. We had ample data. Would 100% recommend.
Diana, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works as advertised easy to use and…
Works as advertised easy to use and setup
Edin Smajic, 10 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
First time using e-sim:iphone 17
First time using e-sim. Generally seamless into iPhone 17. I was not aware you can't text locally or make phone calls unless you use VOIP or WhatsApp which is a shame..
Yousaf, 10 Jun 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?