Self Assistance - eSIM activation

Then, you need now to check if your eSIM profile is activated on your device.

Go to: Settings > Connections > under eSIMs, select the installed eSIM profile (it will appear as “eSIM1, eSIM2,…” or under the name you renamed it).

Activate the profile by pressing the button on the right to turn it on (it will turn blue).

As soon as your profile is activated, a double network signal will appear at the top of your screen.

NB: the double network only appears if you also have a physical SIM card installed on your device.

Verified

marvelous!

customer, 03 Nov 2025

I have found ubigi e-Sim so reliable while using in Japan. No negative issues at all. I will use again when travelling abroad.

I have found ubigi

Kerry, 03 Nov 2025

I hope real time CS help is

I hope real time CS help is available

customerS, 03 Nov 2025

Great signal strength everywhere I’ve…

Great signal strength everywhere I’ve visited in Japan: Tokyo, Kyoto, Hiroshima, Matsuyama, Sapporo and much of Hokkaido. Fast speeds and great access

Bill Tredway, 03 Nov 2025

Simple & good value.

Jim V, 03 Nov 2025

Well worth the cost.

First time using an eSIM and arrived in Korea first for a few days and now Tokyo and so far, so good. I’m pleased.

Tim R, 03 Nov 2025

Easy to setup but unable to connect my…

Easy to setup but unable to connect my phone in 5g in switzerland (4g only)

Mathieu D, 03 Nov 2025

Easy to set up worked for me in several…

Easy to set up worked for me in several countries Germany England USA New Zealand never a problem

Dejan, 03 Nov 2025

Works well, but account for gaps

The actual review is more of a 3.5 but most of the time the esim worked fine so I bumped it up. But I had a few cases where data would completely cut out, no signal bars at all, from anywhere from a few seconds to several minutes. The longest was a 15min period, where luckily I do have (slow) international data through my home carrier of TMobile. But it happened while I was on the train and was checking for the next stop, so I remember it very well since it gave me a spook. That said, 90% of the time I had no issues, but because I did have outages occasionally I feel it should be important to note in case someone who doesn't have international data runs into the same issue.

Theresa, 03 Nov 2025

We always had coverage and the speed of…

We always had coverage and the speed of the internet connection was very good 👍🏼

ALE, 03 Nov 2025

Overall it was good but connection was…

Overall it was good but connection was sometimes bad.

Great experience!

It was a very smooth experience throughout - from ordering my eSim to getting it started at my travel destination. No issues at all and at a very good price. Will definitely use Ubigi when I travel again.

Jez, 03 Nov 2025

it is convenient to use Ubigi

it is convenient to use Ubigi. No need for physical sim card. You can have your internet ready wherever you go.

Iya, 03 Nov 2025

Easy & Simple to Use

Found Ubigi on the internet as a last minute solution to getting an in country SIM. The process was easy and set the set up flawless. The phone operated well outside the wifi areas we travelled, so pleased with the product. The price was a little steep for the 6 days I needed it that held it back from a 5 star review.

Helped tons while I was away in japan

Helped tons while I was away in japan, wifi stayed pretty strong even when I was far out in more the country :-) Good price for a strong internet connection while you’re away, I recommend

foxy, 03 Nov 2025