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I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

The switch between two different plans is done automatically when you move from one country to another during your trip. This means you don’t have to do anything, Ubigi takes care of everything: as soon as you arrive in a country, your Ubigi eSIM profile automatically captures the local network and accordingly activates the data plan dedicated to that country (provided that you have of course purchased it beforehand).

For example: you are traveling from France to Italy, and you have purchased a FRANCE data plan and an ITALY data plan. When you are in France, your data consumption will be deducted from your FRANCE data plan. Once in Italy, your data consumption will be automatically deducted from your ITALY data plan.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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5 stars Verified
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I’ve had an outstanding experience!!
I’ve had an outstanding experience using Ubigi eSIM. It has been incredibly reliable and has never let me down, even while traveling and moving between different locations. Setup was easy, the connection was consistently strong, and I never had to worry about losing service when I needed it most. It gave me real peace of mind knowing I could stay connected wherever I was. I would absolutely recommend this eSIM to anyone looking for a dependable and hassle-free.
Claire Bagnell, 01 Jan 2026
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great price
the price is great and connection is great
William Molinari, 01 Jan 2026
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Good Service
Ubigi is reliable with regards to data.
customerJanie Nunez, 01 Jan 2026
5 stars Verified
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Ubigi, my lifeline
This is my first time to use Esim and I’m lucky it is with Ubigi. Happy new 2026🙏🎉🌷🔆
customer, 01 Jan 2026
5 stars Verified
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Everything as expected
Everything as expected
customer, 31 Dec 2025
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Reliable signal
Reliable signal. I’ve been to Tokyo, Osaka & Kyoto and there was no problem with connection signal.
Genarina, 31 Dec 2025
5 stars Verified
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Great product for holidays
This is one of the best data eSIM app companies out there. Not had any issues with them. Products are easy to find, instructions are clear and easy to setup on the iPhone. Have recommended them to many people now and they’ve had the same experience for themselves and their kids. They probably aren’t the cheapest anymore, but the ease of use and variety of product makes it worth it. Recommended highly.
Andrew T, 31 Dec 2025
5 stars Verified
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Works great in Japan
Works great in Japan. No issues and fast speeds
customer, 31 Dec 2025
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Work good in Cancun!
Work good in Cancun!
customer, 31 Dec 2025
5 stars Verified
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Everything is working just great
Everything is working just great No complaints here Using just like home so I’m very very happy with it. And service is amazing always ready to help and taking all the time to explain to customers
Maïmouna, 31 Dec 2025
5 stars Verified
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Very helpful for traveling
Very helpful for traveling. Occasionally didn't have coverage, but it was better than having no coverage at all.
customer, 30 Dec 2025
5 stars Verified
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Seamless and just works perfectly.
Seamless and just works perfectly.
Maria, 30 Dec 2025
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Very good
Very good sevices
Wael Gamal, 30 Dec 2025
5 stars Verified
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Brilliant South African coverage for my…
Brilliant South African coverage for my 3 week stay, reasonably priced too!
Julia Nelson, 30 Dec 2025
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will use again! good exp!
have a Samsung Note S24 Ultra I purchased in the US from AT&T - this app worked great. Price was better than the other apps I checked in Japan, speeds were great, working perfectly.
BTCguy, 30 Dec 2025

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