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← Back to questions
I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

The switch between two different plans is done automatically when you move from one country to another during your trip. This means you don’t have to do anything, Ubigi takes care of everything: as soon as you arrive in a country, your Ubigi eSIM profile automatically captures the local network and accordingly activates the data plan dedicated to that country (provided that you have of course purchased it beforehand).

For example: you are traveling from France to Italy, and you have purchased a FRANCE data plan and an ITALY data plan. When you are in France, your data consumption will be deducted from your FRANCE data plan. Once in Italy, your data consumption will be automatically deducted from your ITALY data plan.

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.​

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Payment methods available for purchasing an eSIM profile

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

What should I do with my Ubigi eSIM profile when I return from my trip?

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.​

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 51446 reviews on Trustpilot
5 stars Verified
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This user has been identified as a buyer
Seamless and simple to used.
Seamless and simple to used.
Jodi V., 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Absolutely brilliant !!
Absolutely brilliant !! Chat gtp helped me and guided me through setting it up which was a little tricky for some reason But soon as I landed in Japan everything worked and the service there was amazing, never any issues. Again soon as I got back to New Zealand it switched automatically back over so grateful for a great service thanks
customer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I got support until my problem was…
I got support until my problem was solved. Great service mate...
customer, 11 Nov 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and use
Easy to install and use. Excellent coverage throughout Kyushu, Japan. We drove around most of the island and only lost coverage when going through a mountain pass.
Tardo Hammer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great Product
It worked quite well, as advertised. I purchased the 30-day, 25MB Europe plan. It automatically activated upon my first stop in Europe. I bought it specifically for the Czeck Republic, Slovakia, and Hungary and I was very happy with the performance. I used less than 6GB during my 14-day trip. The price was reasonable and installation on Samsung Galaxie was straightforward,
Said Abdel-Azim, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Just really easy to use
Just really easy to use
customer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent value, easy to use and hassle-free.
Purchasing and installing the eSIM was quick and straightforward. As soon as the plane landed in Japan, it automatically connected, so I was online straight away. The dashboard makes it really easy to keep track of data usage, too. I've used just 1.15GB of my 10GB allowance in the first three days, so it's proving to be excellent value for money. The plan was very competitively priced, too. I've been really impressed with how simple and hassle-free the whole process has been. I'd definitely recommend Ubigi!
Miss Christine Tucker, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to purchase
Easy to purchase, great pricing, easy to set up, and worked every time I needed it to!
Rachel, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I really like the experience and the…
I really like the experience and the cost
customer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to buy an e-sim or upgrade
Easy to buy an e-sim or upgrade
customer, 11 Nov 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Connectivity was not great in some areas
Connectivity was not great in some areas, but overall it was a good service for a fair price
Roberto, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works well
Works well! I'm an exchange student in Denmark and don't have a Danish sim. I was able to keep my original phone number and still get data in Denmark for cheap. Would recommend
Tasha, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Instruction was clear and there was no…
Instruction was clear and there was no glitch. I could navigate through out the city without any worries.
customer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Super easy to use
Super easy to use, never had any connection issues
customer, 11 Nov 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very good eSIM for Japan
I bought the unlimited eSIM for my month trip. Activated immediately and considered one of the best providers for eSIM in central and rural areas. Definitely recommend
Jasper, 11 Nov 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.