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I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

The switch between two different plans is done automatically when you move from one country to another during your trip. This means you don’t have to do anything, Ubigi takes care of everything: as soon as you arrive in a country, your Ubigi eSIM profile automatically captures the local network and accordingly activates the data plan dedicated to that country (provided that you have of course purchased it beforehand).

For example: you are traveling from France to Italy, and you have purchased a FRANCE data plan and an ITALY data plan. When you are in France, your data consumption will be deducted from your FRANCE data plan. Once in Italy, your data consumption will be automatically deducted from your ITALY data plan.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

What should I do with my Ubigi eSIM profile when I return from my trip?

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Easy to use
Easy to use, connect directly when I activate the e-sim and works everywhere perfectly.
customer, 02 Nov 2025
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Connection was very consistent
Connection was very consistent
customer, 02 Nov 2025
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First week in Japan
First week in Japan? All good. No problems. 2 weeks to go.
RWordplay, 02 Nov 2025
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Extremely easy to setup with app…
Extremely easy to setup with app download on iPhone 15, 1,2,3 and already set to go. Very good speed in Japan-Osaka>Nara>Kyoko>Okinawa>Tokyo October, 2025. I am super happy with Ubiji e-Sim.
Happy customer, 02 Nov 2025
4 stars Verified
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spotty reception for Ecuador
Ubigi had good guides on how to connect and installing the e-sim was seamless. However when we landed in Ecuador the e-sim took a while to register and start working. Outside of the main city our reception was very spotty. even in large towns on major highways there was very unreliable service. In Quito the reception and connection was great,
customer, 02 Nov 2025
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Much cheaper than roaming with my…
Much cheaper than roaming with my telco, and works reliably everywhere.
Spencer, 02 Nov 2025
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Overall great experience
Overall great experience, not able to use data in Macau though
Chris, 02 Nov 2025
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Good quick connectivity and…
Good quick connectivity and installation of esim
Balbir Singh, 02 Nov 2025
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Excellent coverage and great price
Excellent coverage and great price. Exactly what we needed.
customer, 02 Nov 2025
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We travelled extensively through many…
We travelled extensively through many parts of Japan and never had at any time a problem with the internet connections, be it in Osaka, Kanazawa, Kurobe Gorge, Nagano, etc. etc. HOWEVER, if one is deep in an underground station there is no more reception and with these huge stations and masses of people rushing about orientation can be pretty frustrating.
Markus Pabst, 02 Nov 2025
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Data was available at all time without…
Data was available at all time without failure! That made my trip very enjoyable. I was able to persuade my brother to use Ubigi and in return, he was able to "hook" another friend to Ubigi!
Ngoc Nguyen, 02 Nov 2025
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Smooth
Could activate and use without any problems. Recommends.
customer, 02 Nov 2025
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Great!
Great!! Loved it! Will use again 😊
customer, 02 Nov 2025
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Reliable Sim in Japan
The registration, sign up was very easy and connected right away when we got to Japan. Connectivity was very good but one GB was too small for my one month trip. I use this only when I need and use hotel's wifi at night. But I forgot to turn off ubigi one day and used up one third of one GB. I wish Ubigi sells something between 1 GB and 10? GB. Then I don't have to top up half way. But it's been very good product. Thanks Ubigi!
Happy customer, 02 Nov 2025

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