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Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

Yes, a data connection or a Wi-Fi connection is needed beforehand to download the Ubigi eSIM profile when you scan the QR code and click on the “Sign up” button you received by email.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 31201 reviews on Trustpilot
5 stars Verified
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This user has been identified as a buyer
Super efficient
Works perfectly!
customer, 08 Feb 2026
5 stars Verified
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Worked great on my trip to Tokyo.
Worked great on my trip to Tokyo.
Brooke, 08 Feb 2026
5 stars Verified
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Works Great
Easy to install Works great! I'm in Japan and have had no problems at all using both email and WhatsApp.
Kathleen, 08 Feb 2026
5 stars Verified
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This user has been identified as a buyer
Good service work well
Good service work well
Karuna Robertson, 08 Feb 2026
5 stars Verified
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Straightforward to organise
Straightforward to organise, works well. No problems and a very reasonable price.
Jules, 08 Feb 2026
5 stars Verified
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This user has been identified as a buyer
No stress to access the internet.
No stress to access the internet.
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Well priced and easy to install
Well priced and easy to install
Damien, 08 Feb 2026
5 stars Verified
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This user has been identified as a buyer
Fantastic gtear
Fantastic gtear
Jaisinh Patel customer, 08 Feb 2026
5 stars Verified
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This user has been identified as a buyer
I chose Ubigi mainly to try it out
I chose Ubigi mainly to try it out, and it exceeded my expectations. I bought a regional pack and it worked flawlessly. The setup was seamless, connecting was easy, and tracking data usage was straightforward. From purchasing the eSIM to using the service, the entire experience was smooth and hassle-free.
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Connect automatically when I change…
Connect automatically when I change country they connection to Internet is always good so it’s great
Martin Chouinard, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked with zero issues
Worked with zero issues
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and a good price
Easy to install and a good price
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Quick smooth installation top service
Quick smooth installation top service
Ben , Holland, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I have used Ubigi twice in Japan
I have used Ubigi twice in Japan and it was an easy process both times. I lost service once on a tall remote mountain where another tour buddy on a different service still had signal, but overall I am very happy with the Ubigi eSIM
Nathan, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to purchase and install
Easy to purchase and install, worked great from day 1 the whole time. Overall good experience would use Ubigi again when traveling in Costa Rica
customer, 08 Feb 2026

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