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Do I need a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

Yes, you will need an active internet connection—either via Wi-Fi or a cellular data network—before installing your Ubigi eSIM profile.

This connection is required when you scan the QR code provided by Ubigi and click the “Sign Up” button in the email you received. The connection allows your device to download and activate the eSIM profile properly.

We recommend using a stable Wi-Fi network if possible, as this can speed up the installation process and help avoid potential interruptions during the download. Once the eSIM is installed, you will be able to use your Ubigi data plan according to the plan’s coverage and validity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

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Connection is very fast
Connection is very fast! I love it!
Andrés, 18 Aug 2026
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I had good to great connection…
I had good to great connection throughout my time in Japan. I was even connected when hiking a mountain.
Michael, 18 Aug 2026
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Smooth and easy
Smooth and easy - just worked!
customerJB, 18 Aug 2026
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It’s perfect
It’s perfect
Luca, 18 Aug 2026
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The best connection
The best connection
customer, 18 Aug 2026
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IT’S CHEAP AND THE BEST
Tbf, I have my doubts but the data and connections are fast, reliable and long lasting. I used it in France through out my stay and it was superb 10/10 Would 100% recommend to people
DAVID, 18 Aug 2026
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Continuous Service
I had great connection and service throughout my trip. I had better service than my peers that bought a package through their phone provider.
Karina, 18 Aug 2026
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It works immediately not like my last…
It works immediately not like my last esim.
Robert, 18 Aug 2026
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Perfect setup
Perfect setup, easy!! All info available on the app! Super happy!
AA, 18 Aug 2026
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It works well
It always worked well and nice to view how much has been used
customer, 18 Aug 2026
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Excellent Service
The connection was prompt and the coverage was extremely good.
Mohamed Marouf, 18 Aug 2026
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Very comfortable and sophisticated!
Very comfortable and sophisticated! Very thank you for supporting my communication in Switzerland. And very simple handling during on my transporting.
Kotaro Mukai, 18 Aug 2026
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Impeccable
Impeccable, mise en marche facile
customer, 18 Aug 2026
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easy use of apps and good signal…
easy use of apps and good signal coverage
Lucian-Mihai LAZAROVICI, 18 Aug 2026
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Great network
Great network
Parking.com Customer, 18 Aug 2026

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