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Do I need a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

Yes, you will need an active internet connection—either via Wi-Fi or a cellular data network—before installing your Ubigi eSIM profile.

This connection is required when you scan the QR code provided by Ubigi and click the “Sign Up” button in the email you received. The connection allows your device to download and activate the eSIM profile properly.

We recommend using a stable Wi-Fi network if possible, as this can speed up the installation process and help avoid potential interruptions during the download. Once the eSIM is installed, you will be able to use your Ubigi data plan according to the plan’s coverage and validity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 32401 reviews on Trustpilot
5 stars Verified
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This user has been identified as a buyer
So far coverage is great
So far coverage is great. Easy to set up.
vanitha, 07 Mar 2026
5 stars Verified
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This user has been identified as a buyer
Easy to set up and good rates
Easy to set up and good rates
customer Ray, 07 Mar 2026
4 stars Verified
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This user has been identified as a buyer
Good connectivity
Good connectivity, easy to install… but I only had LTE throughout my trip and never had 5g
customer, 07 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
No problems connecting and works…
No problems connecting and works everywhere we’ve been, great value
Sandy Stanley, 07 Mar 2026
5 stars Verified
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This user has been identified as a buyer
So easy to use
So easy to use, excellent internet speed!!
San, 07 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great connection everywhere
Great connection everywhere in Philippines
merry, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Automatic seamless connection to local…
Automatic seamless connection to local network. Easy set up and good price.
Candy, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Had amazing coverage all over Japan
Had amazing coverage all over Japan! Using it for another trip coming up with many more to come!
Kode W., 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works great
Works great, good price
Debbie Westerhof, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Fantastic!
Fantastic!
Elizabeth AVL E Ong, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good one
Good one: problem sorted quickly
customer, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
All good
No issues besides having to mess with some minor settings at first.
Customer, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to enstall the e-SIM
Very easy to enstall the e-SIM
KM, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Best sim ever
No network drop even inside tunnels. Awesome speed
Hetal Mehta, 06 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Safe bet for Asia travel.
Came to Ubigi after coming from another provider that let me down. When you land in a new country you need your data package to work, thankfully in Thailand, Hong Kong and the Philippines it has been 100% reliable and activates in just a few minutes, happy to recommend and will definitely continue to use, recommended for Europeans travelling round Asia.
Michael, 06 Mar 2026

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