Skip to content
← Back to questions
What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

Once the purchase of your eSIM profile with a preloaded data plan is validated, you will receive an email with a QR code, hold & press it or scan it to install your new eSIM profile on your device and click on the “Sign up” button in the email to create your account, your data plan will be ready to use and you can track your data plan usage in real time, receive alert notifications and top up easily.

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 40299 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
It just worked, and fast 5G!
I've been using other eSIM services for years, and this was my first time trying Ubigi after Gemini recommended it. The installation was quick and easy, and everything worked perfectly as soon as I landed in Bangkok. I had a fast 5G connection wherever I went, which has never been my experience with other services. Thank you so very much!
Philip C, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Seamless operation and ease of use
Seamless operation and ease of use
Mick, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Best for international travel!
Best for international travel! Strong connection and instant activation after landing. It's an e-SIM so no need to change physical SIMs. Also very easy to track usage and to top-up.
Daisy, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to setup. Highly recommended
Easy to setup. Very reliable. Competitive price. Highly recommended
Pablo, 28 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
connection not stable
connection not stable
customer, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good E-SIM
Good E-SIM. Easy installation. Good prices.
customer, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
First time Esim user.
First time Esim user. Many different package options to suit length and style of travel, and easy to purchase and use. kept me connected over a large area of Japan.
Terence Akroyd, 28 Jun 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Wish I had read the small print
I needed a Global sim as I am travelling to Switzerland, Morocco and the UK in September. I bought the 30 day Global plan. As I live in Australia which is included in the Global plan the plan was active immediately! I didn't want to start using the plan until September. So I cancelled it and received a refund within 24 hours. I will re-purchase the day I leave.
Janet Schwizer, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Did what I wanted it to do
Did what I wanted it to do
customer, 28 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Greet experience
Greet experience
customer, 27 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Absolutely great
Absolutely great. Really easy to use. Highly recommended.
customer, 27 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great signal throughout my trip to…
Great signal throughout my trip to Europe, and the data usage was very reasonable. It lasted longer than I expected. Would definitely use it again!
Amy, 27 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Turkish esim
The Turkish esim I purchased does everything it says it will and with great connectivity 👍
MR GARY ORAM, 27 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It just works
Easy installation and activation when needed. Good coverage on the Iceland ring road, a few pretty remote spots. Can recommend
Walter, 27 Jun 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The Ubigi eSIM worked well for me.
The Ubigi eSIM worked very well in the Lisbon area. I used it mostly for navagation/Google maps. I've used Ubigi eSIMs successfully three times now in different countries. I will use it for my trip.
customer, 27 Jun 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter