Skip to content
← Back to questions
Can I use a promo code to purchase a Ubigi eSIM profile on the website?

Yes, you can use a promo code to purchase a Ubigi eSIM profile from the website, as well as through the app to purchase a data plan.

Please note:
Promo codes are single-use.
Referral promo codes only work for your first in-app purchase and cannot be used for recharges or later purchases.
– Other special promo codes with specific conditions (as detailed in the promo code description) cannot be used to purchase a Ubigi eSIM profile from the website, but can be used in-app according to their terms.

To stay updated on ongoing promotions, follow us on social media and sign up for our newsletter.

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 35344 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
Very easy and fast onboarding for a…
Very easy and fast onboarding for a good price. It worked right away when landing in the US. Only thing to improve is the clarity at signing up. I confused the country for the destination country, while the country of residence was meant. This changed the currency and limited the IP option.
Martijn Rooijakkers, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works everywhere Hassle free
Works everywhere Hassle free
Normand, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and configure
Easy to install and configure, works reliably!
Katrin Laas-Mikko, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Service continuity
Service continuity. Any problems
customer, 21 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Great service
Great service, only when on the monrail from Airport to Tokyo City I lost complete serfcice. Not helpful if you want to navigate your stops. Rest of the time in Japan I had no connection issues.
customer, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Always a smooth experience
We used Ubigi for an couple of trips now and always the experience is great: prepare all from home, arrive to the destination, have a data plan. (Remember to deactivate data roaming for your regular SIM).
Michael, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Quick connection and hasn’t missed a…
Quick connection and hasn’t missed a step in our strip.
Cannondale, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It's an excellent product
It's an excellent product. Easy to buy and easy to use. I bought the Best Aaia plan and it started to work immediately. Tested it from Home in India, it worked , used it in Thailand, it worked seamlessly immediately on landing at Don Mueng. Used in in Japan. It started to work immediately on landing at Narita. I am very happy. Thanks Ubigi
Deepakananda bharali, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good network
Good network Seamless experience Reliable even at beach mountain valley
customer, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The service was easy to use
The service was easy to use! It made our vacation easy to navigate and was very affordable.
Lois, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
This service is fantastic
This service is fantastic, very happy customer.
Jan, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works very good
Works very good. Easy to install. Clear menu. Very happy 🤗
Mara, 21 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Just excellent but not cheap
Just excellent, but not
Urban, 21 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The ease
The ease , no more having to stop at the arrival airport and having to get a physical sim, just love it. Top up when and if you need it
Jeffrey Davie, 21 Apr 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter