Is my Android device unlocked or locked by my provider?
When a device is locked (or “simlocked”), it means that you can only use a SIM card/eSIM profile from the carrier from which you bought your device.
To know if your Android device is locked/unlocked by your provider, go to : – Settings – General – About – Network Provider Lock : you will see in this field “NO SIM restrictions” or “SIM restricted”
In case you have “SIM restricted”, you just need to contact your carrier (from which you bought your device) and request the device to be “unlocked” (you just need to provide its IMEI that you can find under the Settings or dial *#06# to display it on your screen).
After that, your device will be unlocked automatically, and you will be able to use any SIM card and any eSIM profile on it.
NB : Please note that some devices are equipped with an eSIM, but you will not be able to use it, whether your device is locked or unlocked, as this eSIM feature can be restricted for some markets/countries. In this case, we advise you to contact the device manufacturer for more information.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 39604 reviews on
Verified
Verified review
This user has been identified as a buyer
Overall good
Purchasing and activation experience were very simple, was able to quickly purchase esim on airport wifi and activate before leaving customs! However while travelling, the service dropped randomly. I had to uninstall and reinstall the esim to get data service back. Not sure what the cause of this was but it worked after reinstallation.
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Strong signal
Strong signal
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Top eSIM Provider
Good experience signing up, price is good and I also received an honest discount from a code from YouTube creator. Sometimes I’ve used codes for other products saying X% off and it’s just pennies and discount not as stated. Service is excellent and can check usage on app anytime. I would recommend Ubigi as a top eSIM provider.
Roy, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
So far my connection has been really…
So far my connection has been really good, combined with my TMobile service. Traveled throughout Japan for 2 weeks in different regions. Thank you Ubigi.
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Good
Good application
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
mostly no issues
mostly no issues. connection was fast and reliable.
i'm only taking one star due to the loss of connection for that brief moment.. i appreciated the email notification afterwards. Other than that, all good :)
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
generally satisfied
generally satisfied. Reception is not very good outside the city.
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easily available everywhere
Easily available everywhere
customer, 16 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Worked well and had no problems…
Worked well and had no problems connecting.
Ken Walsh, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Great experience
Great experience. Ease to set up and use with plans for every budget
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Worked for me every time
I have used ubigi over the course of multiple years and in multiple countries (Japan and USA) and I have never had any problems. Works perfectly.
Nina, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
It was practically
It was practically
Jamal Lghissani, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
I have traveled across Europe.
I have traveled across Europe passing through multiple countries, the internet was fast in all of them. I bought the unlimited plan.
Amro Ali, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
We had great coverage around Japan
We had great coverage around Japan. We traveled between Tokyo, Osaka, and Hiroshima with great service. At one point the service dropped but Ubigi fixed the service promptly and provided us a discount for our next service as compensation for any inconvenience that the dropped service caused us.
Leo M., 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Absolutely amazing.
Absolutely amazing.
customer, 15 Jun 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?