I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?
When purchasing an eSIM profile with a preloaded data plan on the Ubigi website, you can choose the currency in which you want to pay (Euro, US-dollar, Japanese Yen).
However, when you create your Ubigi account, the currency is applied automatically and it depends on the country of residence you have selected:
– If you selected a country of the EURO zone, the currency EURO (€) will be applied to all your purchases from your Ubigi account – If you selected Japan, the currency JPY (Japanese Yen – ¥ ) will be applied to all your purchases from your Ubigi account – If you selected another country beside Japan and countries of the EURO zone, the US-dollar ($) will be applied
If you selected the currency US-dollar for your first Ubigi purchase, but then created your Ubigi account with for instance France as country of residence, the currency EURO (€) will be applied for your future purchases on your Ubigi account.
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Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 42204 reviews on
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Overall a great experience
Overall a great experience. At times I had some difficulties surfing the web even though my iPhone showed 5G ( this happened both in France and in Italy). However it worked well most of the times an I am satisfied with the service provided.
Fritz, 26 Jul 2026
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The connection was amazing anywhere we…
The connection was amazing anywhere we went.
customer, 26 Jul 2026
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Great experience 9/10
Great experience 9/10
customer, 26 Jul 2026
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Worked well for internet
Worked well for internet
Missed the option to make local phone calls
Havaya, 26 Jul 2026
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Super easy and affordable
Super easy and affordable! Already used them for multiple vacations
customer, 26 Jul 2026
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Great service and user experience…
Great service and user experience everywhere I travel.
Miki, 26 Jul 2026
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Great
Great, I had stable internet in Turkey, France and Poland :)
customer, 26 Jul 2026
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The service was great never had a…
The service was great never had a problem
customer, 26 Jul 2026
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The e-SIM works perfectly
The e-SIM works perfectly, great service!!!!
Annalisa, 26 Jul 2026
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Very convenient and cheap!
Very convenient
Tong Tran, 26 Jul 2026
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Easy to install
Easy to install. App very useful to track balance. Great connectivity
Martin, 26 Jul 2026
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Easy to get “up and running “.
Easy and fast to buy and install when abroad and in need of internet.
customer, 26 Jul 2026
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Reliable though I know that the…
Reliable though I know that the internet in the Philippines is slow but with the eSIM Ubigi it’s quiet handy for us to contact our love ones thru online
anna farida arquillano, 26 Jul 2026
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All great
All great, thanks.
customer, 26 Jul 2026
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Had problems connecting
Had problems connecting, but troubleshooting on the website was perfect and it worked afterwards.
Marjolein, 26 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?