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I am about to travel. How should I manage my eSIM profile before departure?

We recommend purchasing your Ubigi data plan the day before or a few hours prior to your departure to ensure you have internet access as soon as you arrive at your destination.

Note: If you purchased a preloaded eSIM ubigi.com, we advise you to install it the day before or a few hours before departure, while you still have an active internet connection (e.g., Wi-Fi or your local SIM card’s data connection).

If you are traveling by plane
Just before activating airplane mode on your device, please follow these steps:
– Install your Ubigi eSIM.
– Turn off data roaming on your primary line.
– Activate airplane mode.
When you arrive at your destination, disable airplane mode and make sure your Ubigi line is selected for cellular data.

If you are crossing a land border
Before entering your destination country, follow the same steps described above to ensure quick and easy access to your Ubigi connectivity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

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Good Product
Worked great but my fiancé had issues with his being really slow at times and I did not. Not sure why
Khyana, 16 Apr 2026
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It is easy to set up and use
It is easy to set up and use! Service is reliable and we can track usage on the App. Top!
Sandrine Mertens, 16 Apr 2026
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Everything worked great
Everything worked great
customer, 16 Apr 2026
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No issues and easy to use
No issues and easy to use
customer, 16 Apr 2026
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So easy to set up and use
So easy to set up and use. It is a real relief to not worry about huge phone expenditures while traveling
customer, 16 Apr 2026
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We used Ubigi for 2 weeks in Japan
We used Ubigi for 2 weeks in Japan. Very easy to use and good connection.
customer, 16 Apr 2026
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Perfect experience
Perfect experience, with no issues! For two weeks in Japan, was perfect choice with unlimited data!
Panos Kouv, 16 Apr 2026
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First time eSim user and chose Ubigi…
First time eSim user and chose Ubigi for a trip to Japan. So far has been affordable and had no connection issues. Speed has been good too.
customer, 16 Apr 2026
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No interruption
No interruption, except Serbia was 3G Otherwise perfect
Jones, 16 Apr 2026
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Great service
Great service, good food.
customer, 16 Apr 2026
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I got good signals most of the time…
I got good signals most of the time along the Kumano Kodo walk.
customer, 16 Apr 2026
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I really like Ubigi
I really like Ubigi ! Super !
customer, 16 Apr 2026
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Quality product
Very simple set up and reliable connections made for a pain free experience!
Guy, 16 Apr 2026
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Ubigi had great service
Ubigi had great service, I went to japan with my friends and we would often go on buses. We played Brawl Stars on the bus and my connection was much better than my friends who had Google Fi or Apple service.
customer, 16 Apr 2026
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Easy to use
Easy to use, good prices, good data coverage
Daniel Senicar, 16 Apr 2026

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