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← Back to questions
Can I use a referral promo code to purchase an eSIM profile on the Ubigi website?

No, referral promo codes cannot be used to purchase an eSIM profile on the website. They can only be used for your first in-app purchase after installing your eSIM profile on your device.

To stay up to date on ongoing promotions, new referral codes, and special offers, we recommend following Ubigi on social media and signing up for our newsletter. This way, you’ll always know about the latest ways to save on your eSIM data plans.

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.​

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.​

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 40955 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Easy and consistent
Easy, consistent and reasonably priced.
ADalyan, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Used it many times
Used it many times. Highly recommend! Speed is very fast and everything always went really smooth
customer, 08 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Network speed is under my expectation
Network speed is under my expectation. But not bad.
customer, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Promises what it offers
Promises what it offers
customer, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
great ..easy
great ..easy
sonal, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Incredibly easy to use and faultless
Incredibly easy to use and faultless. Used for my trips in Japan and the UK.
PMV, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great mobile date to have while in Japan
Great mobile date to have while in Japan
customer, 08 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Works well as expected everywhere in Japan
The eSIM works well everywhere in Japan. No connection lost
Jean, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It just worked!
It just worked!
Michael, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good value for money
Good value for money. Great coverage through most areas.
customer, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great coverage and easy to use service.
Great coverage and easy to use service.
Amir Amiri, 08 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Problems Reading QR Code on E-mail
I purchased this eSIM to test out my new Netgear Nighthawk M7 hotspot. The purchasing experience went well and was straight forward. When I scanned to QR code on your e-mail, I kept on getting an error message on the Netgear App that read: "eSIM setup failed. Something went wrong while setting up the eSIM on your hotspot Error Code: 1." I then proceeded to create my Ubigi account. Once in the account, there was confirmation of my purchase with a QR code. When I scanned this other QR code, it processed successfully. The rest of the process went smoothly and I experienced no problems with the service. Based on what happened, it seems to me this Error Code 1 was a generic provisioning failure rather than a problem with the hotspot itself. In other words, the hotspot was able to read the QR code and contact the provisioning server, but the server could not complete the download of the eSIM profile for whatever reason. Other than this I liked your product and will use it again. I plan on using Ubigi as I travel to Italy later this year.
A. De Mello, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked great for my trip to Korea
Worked great for my trip to Korea. Pricing was very reasonable and the connection was great
customer, 08 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great
Great! barely ever lost service. 5 gigs of data lasted my whole 2 wee trip. Occasionally I had slow connection though.
customer, 08 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
There are some area that the wifi…
There are some area that the wifi signal is very weak.
customer, 07 Jul 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?