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← Back to questions
Can I use a referral promo code to purchase an eSIM profile on the Ubigi website?

No, referral promo codes cannot be used to purchase an eSIM profile on the website. They can only be used for your first in-app purchase after installing your eSIM profile on your device.

To stay up to date on ongoing promotions, new referral codes, and special offers, we recommend following Ubigi on social media and signing up for our newsletter. This way, you’ll always know about the latest ways to save on your eSIM data plans.

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.​

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.​

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 41018 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
Most of the time it worked pretty well
Most of the time it worked pretty well; I had unlimited data for both Norway and Sweden, for one month each. However, I didn't have internet for two days in Norway and one day in Sweden, even though the signal was very strong.
Thomas S., 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It was so easy to use and had no issues…
It was so easy to use and had no issues at all. I will definitely us either again. Mahalo
customer, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and Workshop very good.
Easy to install and Workshop very good.
customer, 09 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Would recommend
Relatively easy to install when following the instructions. I used an unlimited plan just to be sure to have enough for my work trip. The connection was generally very good but I will deduct one star because sometimes it stopped working.
customer, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable
Great travel companion
customer, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install the esim before the…
Easy to install the esim before the travel start. Ubigi started automatically after the arrival in Japan. So fare excellent connection here on Tokyo.
HW, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
worked everywhere
worked everywhere
customer, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
it was lifesaving during our Japan…
it was lifesaving during our Japan vacation. economic and reliable.
customer pusat, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
My go to when travelling
My go to when travelling. I have been using it for a year now and I travel a lot. Great prices, thank you
Konstantina P., 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Could not ask for more
It was easy to install. It was easy to use. It was 100% reliable.
Kendall, 09 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Just one problem was that I didn’t know…
Just one problem was that I didn’t know I cannot normal call outside.otherwise good .
customer, 09 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Good to use and thank you
Good to use and thank you
Hinh Bui:, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
On arrival to Japan
On arrival to Japan, I received a notification to connect my sim, I made sure the sim was downloaded and showing on my phone before I left the Uk as previous experience with esims can be stressful if you arrive at your destination only to find out you cannot work out how to activate your travel sim. It is amazing to have the convenience of access to data and what’s app calls and google maps. So thank you Ubigi sim
paul carby, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use and excellent speed and…
Easy to use and excellent speed and connectivity
Deb, 09 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy
Easy to buy & connection was quick
Rose Grech, 09 Jul 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?