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Can I use a referral promo code to purchase an eSIM profile on the Ubigi website?

No, referral promo codes cannot be used to purchase an eSIM profile on the website. They can only be used for your first in-app purchase after installing your eSIM profile on your device.

To stay up to date on ongoing promotions, new referral codes, and special offers, we recommend following Ubigi on social media and signing up for our newsletter. This way, you’ll always know about the latest ways to save on your eSIM data plans.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 35014 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
Decent value
Decent value, but had numerous issues with it dropping and reconnecting when I had strong signal.
Mark, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
We used the Ubigi eSIM during our trip to Tokyo
We used the Ubigi eSIM during our 10-day trip to Tokyo, and the experience was excellent from start to finish. The installation process was quick and straightforward, and we were connected within minutes of arrival. Throughout our stay, the coverage was outstanding — we had a stable and fast connection everywhere we went, including busy areas, public transport, and even more remote spots around the city. We never experienced any interruptions, slow speeds, or connectivity issues. Having reliable internet made navigating Tokyo, using maps, and staying connected incredibly easy and stress-free. Overall, Ubigi exceeded our expectations, and we would definitely use it again for future travels. Highly recommended!
Aliki Cavras, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
We purchased the service for our Japan…
We purchased the service for our Japan Trip, and it was easy to set up and use. It was more cost efficient than Roaming, would definitely use for future travels.
Sam, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Just good connection and good Speed…
Just good connection and good Speed everywhere in Korea and Japan that we travelled.
Stephen Martin, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
This saved me so much money
This saved me so much money, thank you!
Andy S, 16 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
great experience but unlimited plan…
great experience but unlimited plan should not have reduced speed after 30GB usage.
customer, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Clean UX
Clean UX, easy to install, fast checkout
Bruno, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very smooth process to install as well…
Very smooth process to install as well as very good service
Yuthi Milit, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Really is to set up and great to use…
Really is to set up and great to use with no issues while your overseas.
Paul Younan, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to download and use
Easy to download and use, great connection in Japan, good internet speed for simple tasks, didn't try streaming movies
David S, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great service
Great service
Zack Isnasious, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi esim was really easy to install and use
Ubigi esim was really easy to install. Switched over to local network with no problems. Coverage was very good even in remote areas of Japan.
Anne, 16 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Works well in Mexico
Works well in Mexico. Only difficulty was getting started for the first time with an eSIM. I suggest you have a page for first time users, saying things like whether you do or don’t activate airplane mode and other
Rollo, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It was very simple to install
It was very simple to install. To convert from my eSIM to Ubigi after landing. The wireless reception was stable throughout the journey.
Kundin, 16 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy installation and works great
Easy installation and works great
FV, 16 Apr 2026

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