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I’ve restored my iPhone, can I still use my eSIM profile?

When doing restoration on your iPhone, the profile is not restored to it. Depending on the operator providing you with your eSIM profile, it can often be reinstalled by re-using the QR code or the activation code provided initially.

With the Ubigi eSIM profile for example, we advise you to delete the eSIM profile before the restoration (this has no effects on your Ubigi account which remains active), then to reinstall it immediately afterwards by following the instructions here from point 3.

You can then use the Ubigi services again as usual.

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.​

Looking for something specific?

Other frequently asked questions:

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Is it possible to use a physical SIM card and an eSIM at the same time on a device?

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Where can I find the EID on my iPhone?

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How do I check if my iPhone is eSIM compatible?

How do I check if my Android device is eSIM compatible?

How do I check if my Windows 10 device is eSIM compatible?

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Can I buy an eSIM online?

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Can I switch from eSIM to physical SIM?

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Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.​

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 41702 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Excelente app for international travel
Excellent app for international travel
customer, 19 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked as expected
Worked as expected
Bertrand, 19 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Nice help for my inquiry
Nice help for my inquiry
customer, 19 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent app highly recommended it.
Excellent app highly recommended it.
I do not wish my name displaye, 19 Jul 2026
5 stars Verified
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Easy to setup
Easy to setup. A must have for travel.
Austin OTTO, 19 Jul 2026
5 stars Verified
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It was an easy and convenient esim
It was an easy and convenient esim. Excellent connection.
customer, 19 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
easy to install and to handle
easy to install and to handle. good app that gives you transparency about the GB you have already spent. I used it for the UK, reliable and worth the price.
Vera Schuh, 19 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to set up and worked well.
Easy to set up and worked well.
customer, 19 Jul 2026
5 stars Verified
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Fast and easy
Fast and easy, although for first time international travelers can be difficult, but fallows instructions and easy
Eduardo Aponte, 19 Jul 2026
5 stars Verified
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Satisfied customer
I have been using JetPack for years and was tired about bugs and poor network. Decided to move to Ubigi. Don’t regret it so far.
Alban Perrin Doleans, 19 Jul 2026
5 stars Verified
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Thank you so much everything is perfect!
Thank you so much everything is perfect!
customer, 19 Jul 2026
5 stars Verified
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Great speed and stable conection
Great speed and stable conection
customer, 19 Jul 2026
5 stars Verified
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Easy to use
Easy to use Good stabilylity Reasonable price
customer, 19 Jul 2026
5 stars Verified
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So far the service has been excellent
So far the service has been excellent
Mr John Linsdell, 19 Jul 2026
5 stars Verified
Verified review
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Everything worked well and the…
Everything worked well and the connection didn't lag.
customer, 19 Jul 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?