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How do I install my Ubigi eSIM profile on my device after receiving the email with the QR code?

Once your purchase is confirmed, you will receive an email containing a QR code. If your device allows it, you can press and hold the QR code to begin the installation. Otherwise, we recommend scanning the QR code with the smartphone or tablet where you want to install your Ubigi eSIM. Don’t forget to check your SPAM or Junk folder if you don’t see the email in your inbox.

After scanning the QR code, click the “Sign Up” button in the email to create your Ubigi account and link your eSIM to it. Once linked, you can track your data usage in real time, receive alert notifications, and top up your account whenever needed.

Important: QR codes are only sent for first-time eSIM purchases made through the Ubigi website. They are not sent for top-ups or purchases made via the Ubigi app. If you purchase a data plan through the app, you can install the eSIM directly from the app without using a QR code.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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Based on 40973 reviews on Trustpilot
5 stars Verified
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Good experience in Canada
Good experience in Canada
customer, 08 Jul 2026
4 stars Verified
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Works pretty well in southern Japan
Works pretty well in southern Japan, but towards the end, the data seems to run out really fast. It felt like it was asking for more money
D Dahlia, 08 Jul 2026
5 stars Verified
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It's so simple to use
It's so simple to use, automatic connection once you arrive to destination, great app shows the data usage and the price is fair and affordable
Sir chikipopa, 08 Jul 2026
5 stars Verified
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Porfect porfect
Porfect porfect
Ovunc, 08 Jul 2026
5 stars Verified
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very helpful
very helpful
customer, 08 Jul 2026
5 stars Verified
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Very good
Very good, worked flawlessly
Daryx, 08 Jul 2026
4 stars Verified
Verified review
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The signal was very poor at the Liberia…
The signal was very poor at the Liberia airport.
M. Bailey, 08 Jul 2026
5 stars Verified
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It was very easy to use the service.
It was very easy to use the service.
Bronca, 08 Jul 2026
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Excellent
Excellent! I’m connected all the time.
Pablo, 08 Jul 2026
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Works smoothly
Works smoothly, good download speed
CPFS Dublin, 08 Jul 2026
5 stars Verified
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Reliable connection .
Reliable connection . Few dropouts when traveling on the shin train as expected. 5 bars 5g at all times while in metro areas. 5g and mostly 5 bars in the rural areas. Excellent value for unlimited 15 days trip.
customer, 08 Jul 2026
5 stars Verified
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Great signal
Great signal
customer, 08 Jul 2026
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Worked perfectly
Worked perfectly
Gary Powell, 08 Jul 2026
5 stars Verified
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Easy connection and working everywhere in Nagoya!
Easy connection and working everywhere!
Turkiye, 08 Jul 2026
5 stars Verified
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Unigi Super
All settings are automatic. Data usage is quite good. Although there are occasional connection issues, I’ll be using Ubigi for all my eSIM needs from now on.
Tuncer Altıkulaç/ Türkiye, 08 Jul 2026

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