I bought a Ubigi eSIM profile but my phone is simlocked and I can’t install the eSIM profile. What should I do?
If your device is locked by the carrier you purchased it from, you won’t be able to install a Ubigi eSIM profile on it unless you “unlock it”. To do that, you just need to contact that carrier and request the device to be “unlocked” (you just need to provide its IMEI that you can find under the settings). After that, your device will be unlocked automatically, and you will be able to scan with it the QR code you received by email to install your Ubigi eSIM profile.
NB : Please note that some devices are equipped with an eSIM, but you will not be able to use it, whether your device is locked or unlocked, as this eSIM feature can be restricted for some markets/countries. In this case, we advise you to contact the device manufacturer for more information.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 27787 reviews on
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Working well in the small towns we’re…
Working well in the small towns we’re visiting in New Hampshire
Wendy, 30 Oct 2025
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4* despite startup troubles
4* but had issues getting it going when in Vienna. Had ‘blank’ spots that I couldn’t understand why as I was in middle of downtown Vienna. These are why I am not giving it 5*. Price was good
yr old customer, 30 Oct 2025
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Reliable
Reliable, affordable, works great!
Goran Jeras, 30 Oct 2025
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Excellent Quality, Fast Shipping, and Great Prices!
I’m honestly so impressed with Knockaround! My order arrived super fast — in just about a week — and I live in Palau, so that’s amazing. The sunglasses are excellent quality, stylish, and very affordable. Everything from the packaging to the delivery went smoothly. I’m so happy with my purchase and already planning to order more soon. Great job, Knockaround!
Yanged Yalove, 30 Oct 2025
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Get Ubigi eSIM!! when you need connection!
No problems whatsoever concerning the connectivity in Japan. Domo arigato gozaimasu.
Job Dusseljee, 30 Oct 2025
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Always works
Always works! 5th or 6th time using abroad, no dramas.
Jonathan Room, 30 Oct 2025
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As a short time visitor/ tourist
As a short time visitor/ tourist, Ubigi has been a great option.
Rev. KL Nelson, 30 Oct 2025
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Very easy to install
Very easy to install, and works great
Jaime, 30 Oct 2025
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Easy and fast.
Very well. Very easy !
customer, 30 Oct 2025
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Accessible and great service
Accessible and great service! Affordable with no additional fees
customer, 30 Oct 2025
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Up tour
It is working a treat overseas , great service… thankyou
Petecustomer, 29 Oct 2025
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Good value
Good value, worked seamlessly. will use again
Gordon Clark, 29 Oct 2025
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The signal worked well in Paraguay
The signal worked well in Paraguay, but it could work a little bit better.
Welington, 29 Oct 2025
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Super service
Super service
MAHO, 29 Oct 2025
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Very good signal
Very good signal
customer, 29 Oct 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
Current plan: •
If you choose to add a new one, the current plan will be removed. What would you like to do?
Check eSIM compatibility
Check Carrier Unlock