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General questions about Ubigi eSIM

iPhone Duo: eSIM Only, What You Need to Know

iPhone 18 Pro & iPhone 18 Pro Max : eSIM/SIM Options and Ubigi eSIM Compatibility

Everything You Need to Know About UbiClub

Installing an eSIM on iPhone 17, iPhone 17 Pro, iPhone17 Pro Max and iPhone Air

Service Update for Travelers in Turkey

UAE Service Update For UAE Residents

How to get and use Ubigi?

How to join the Ubigi referral program?

How to transfer my eSIM profile from an iPhone to an Android device?

Why isn’t my Student Beans promo code working on the Ubigi website?

Can I redeem my Student Beans discount directly on the Ubigi site?

What is the Ubigi App?

Can I use the coupon code both on the Ubigi website and in the app?

What is Ubigi eSIM?

What is a Ubigi account?

Is 5G available on Ubigi ?

How to get 5G with Ubigi? - Apple & Android

How to disable 5G connectivity ? - Apple & Android

Which currency is applied for my Ubigi purchases?

What will be my Ubigi mobile phone number?

Can you make phone calls with Ubigi?

How to manually install an eSIM profile using an activation code on iOs?

Why did I not receive my verification code by email?

What are the available payment methods to buy Ubigi eSIM data plans?

Should you buy your Ubigi eSIM data plan before traveling, or when you arrive?

Can I share my Ubigi connection to other devices?

Where can I buy a physical Ubigi SIM Card?

UBIGI vs AIRALO?

How do I stay connected on my Nile cruise in Egypt?

Ubigi's eSIM data plans coverage and pricing

Will I receive a QR code each time I recharge my Ubigi account with an eSIM data plan?

How much does a Ubigi eSIM cost?

When does the validity of my Ubigi data plan start?

Where can I find my Ubigi purchase history?

Which countries are covered by Ubigi?

Does Ubigi eSIM cover Asia?

Does Ubigi eSIM cover Europe?

Does Ubigi eSIM cover the USA?

Which local operators does Ubigi use around the world?

Does the Ubigi eSIM work in UK (United Kingdom)?

Does the Ubigi eSIM work in Italy?

Does the Ubigi eSIM work in Russia?

Does the Ubigi eSIM work in Caribbean?

Does the Ubigi eSIM work in Germany?

Does the Ubigi eSIM work in Spain?

Does the Ubigi eSIM work in Switzerland?

Does the Ubigi eSIM work in Japan?

Does the Ubigi eSIM work in France?

Does the Ubigi eSIM work in USA?

What eSIM data plan can I use for Caribbean?

What eSIM data plan can I use for Germany?

What eSIM data plan can I use for Russia?

What eSIM data plan can I use for USA?

What eSIM data plan can I use for Spain?

What eSIM data plan can I use for Switzerland?

What eSIM data plan can I use for UK (United Kingdom)?

What eSIM data plan can I use for Italy?

What eSIM data plan can I use for Japan?

What eSIM data plan can I use for France?

How to get Internet access at marinas, yacht clubs, and moorings?

How to use Ubigi eSIM

How to install Ubigi eSIM onFind X9 / X9 Pro?

How to install Ubigi eSIM on Oppo Reno13 Pro?

How to install Ubigi eSIM on Xiaomi 15T Pro?

How to install Ubigi eSIM on Samsung Galaxy Z Flip 7 / Z Flip 7 FE?

How to install Ubigi eSIM on the Xiaomi 15, 15 Pro and 15 Ultra?

How to install Ubigi eSIM on Sony Xperia 1 VI and Xperia 10 VI?

How to install Ubigi eSIM on the Vivo X200 and X200 Pro?

How to install an eSIM profile on Google Pixel 9?

How to install Ubigi eSIM on Samsung Galaxy S25 / S25+ / S25 Edge / S25 Ultra?

How to install Ubigi eSIM on Oppo Find X8/ X8 Pro ?

How can I buy a Ubigi data plan on iPad?

Should I enable the "Data switching" option on my iPhone when using Ubigi?

How to use a promo code with Ubigi ?

How to use the Ubigi WELCOME10 welcome promo code?

How to install Ubigi eSIM on Samsung Galaxy S22 series (including S22, S22+ and S22 Ultra)?

How to install Ubigi eSIM on your iPhone 14 models?

How to install Ubigi eSIM on your iPhone 12 models?

How to install Ubigi eSIM on your iPhone 13 models?

The website Ubigi.me does not display on my iPhone even though my internet connection is working. Why and what to do?

The website Ubigi.me does not display on my iPad even though my internet connection is working. Why and what to do?

How to install an eSIM profile on Google Pixel 6 or Google Pixel 7?

How to install an eSIM profile on Google Pixel Fold?

How to install Ubigi eSIM on my Android device with a QR Code?

How to temporary deactivate your Ubigi eSIM?

How to switch on or switch off an eSIM profile on iOS iPhone

How to reactivate or deactivate an eSIM profile on iPhone?

How to switch on or switch off an eSIM profile on Android devices

I have a new iPhone/iPad. How to transfer my current Ubigi eSIM profile to it to keep my Ubigi account?

How to install my current Ubigi eSIM profile in a new/another Android device to keep my Ubigi account?

How to reinstall the Ubigi eSIM profile I deleted on my iPhone/iPad?

I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?

How to reinstall the Ubigi eSIM profile I deleted on my Android device?

How to manually install an eSIM profile using an activation code on Android?

Can I tether my Ubigi connection to share data with other devices?

How to install Ubigi eSIM on the Xiaomi 12T Pro?

How to install Ubigi eSIM on Fairphone 4 ?

How to install Ubigi eSIM on Sony Xperia 1 IV, Xperia 5 IV and Xperia 10 IV?

How to install Ubigi eSIM on your iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max?

How to install Ubigi eSIM on your Android phones or tablets?

How to install Ubigi eSIM on Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G?

How to install Ubigi eSIM on Samsung Galaxy S20 / S20+ / S20 Ultra?

How to install Ubigi eSIM on Samsung Galaxy S23 / S23+ / S23 Ultra?

How to install Ubigi eSIM on Samsung Galaxy Fold and Z Fold models ( Z Fold 2/ Z Fold 3/ Z Fold 4) ?

How to install Ubigi eSIM on Samsung Galaxy Z Flip / Z Flip 3/ Z Flip 3 5G Fold / Z Flip 4?

How to install an eSIM on Huawei P40 and P40 Pro?

How to install an eSIM on Huawei Mate 40 Pro?

How to install Ubigi eSIM on Google Pixel 7a ?

How to install Ubigi eSIM on your Google Pixel 4 phone?

How to install Ubigi eSIM on Oppo Find N2 Flip?

How to install Ubigi eSIM on Oppo Find X5/ X5 Pro ?

How to install Ubigi eSIM on your Surface Go 2 ?

How to install Ubigi eSIM on the Motorola Razr?

How to install Ubigi eSIM on your Surface Pro 9?

How to install Ubigi eSIM on your Surface Pro X?

How to install Ubigi eSIM on your laptop?

How do I setup eSIM on Google Pixel phones?

How to install Ubigi eSIM on your ThinkPad X12 Detachable (12", Intel) Tablet?

How to install Ubigi eSIM on your Surface Pro 7+?

How to install Ubigi eSIM on your ThinkPad X1 Nano (13”, Intel) Laptop?

How to install Ubigi eSIM on your ThinkPad X1 Carbon Gen 9 (14", Intel) Laptop?

How to install Ubigi eSIM on your ThinkPad X1 Fold (13”) PC?

How to install Ubigi eSIM on your Surface Duo?

How do you use Ubigi?

How to get a free Ubigi eSIM for your laptop?

How to install Ubigi eSIM on your ThinkPad X1 Titanium Yoga (13.5”, Intel) 2 in 1 Laptop?

How to get a free Ubigi eSIM for your iPhone or iPad?

How to manually set-up Ubigi's APN for Windows 10 or Windows 11?

How to manually set-up Ubigi's APN for iPhone and iPad?

What APN (Access Point Name) is used for Ubigi?

What is the APN Settings for Ubigi for Android?

How to get a free Ubigi eSIM for your Android phone?

How to create your Ubigi eSIM account?

How to buy a Ubigi eSIM data plan?

How to install Ubigi eSIM on your iPhone or iPad?

How to install Ubigi eSIM on your iPhone?

How to install Ubigi eSIM on my iPhone with a QR Code?

How to install Ubigi eSIM on your iPad equipped with an eSIM?

How to install Ubigi eSIM on your iPhone XR?

How to install Ubigi eSIM on your iPhone XS?

How to install Ubigi eSIM on your iPhone SE?

Travel with Ubigi

Where to attend a traditional wine and Champagne tasting in Paris?

Are there special events or festivals in Paris?

How to stay in touch with family and friends when visiting Paris?

Will my phone work abroad, or do I need international roaming?

What are the best options for mobile Internet in Paris?

What is the best way to get around Paris?

What are the best day trips I can take from Paris?

What are the best museums to visit besides the Louvre? 

What are the must-see attractions in Paris?

General questions

General questions about
eSIM & data plans

Contact

You haven’t found the answers to your questions in Assistance or FAQ?

Assistance

Technical Support & Troubleshooting

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 48704 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
If you are in Japan i highly recommend…
If you are in Japan i highly recommend getting an Ubigi esim, flawless!
Flawless, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to set up and use
Easy to set up and use. Good product. Very happy to recommend.
Trevor, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It just works!
It just works!! Downloaded in US and when the plane touched down in Tokyo it connected and worked as advertised. Good value as well
Eric Malakoff, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to set up and worked…
Very easy to set up and worked perfectly well in my trip to Japan since the moment we landed. Prices are very competitive. Highly recommend
Customer, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Truly amazing
Truly amazing
Rae, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
All good
All good, service coverage no issue
Gazza, 16 Oct 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Pretty Good but not Perfect.
Pretty good coverage wherever I was in Japan but my wife’s pocket WiFi got better signal than me most of the trip.
Kerson Jacques, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good coverage in Tokyo
Good coverage in Tokyo, Hakone, Kyoto, and Osaka.
customer, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and good value for…
Easy to install and good value for money. Used for trip to USA.
Guest, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use. Easy to be login
Tez, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable connection while traveling.
Reliable connection while traveling.
customer, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi E-sim for Japan
Easy to install and easy to connect
Baby, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It was great we are able to comunicate…
It was great we are able to comunicate with my family.
Sofia, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and use
Easy to install and use - reasonable price - accessible in most areas.
Father Stewart, 16 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Only a few short connection blackouts…
Only a few short connection blackouts en 10 days of travel through Japan, that's pretty neat if you ask me.
customer, 16 Oct 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

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Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?