How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?
In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device. We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.
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You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 29784 reviews on
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sehr gut
great price, absolutely no issues in und around frankfurt am main
customer, 14 Dec 2025
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everything according to my expectations
everything according to my expectations
Karl, 14 Dec 2025
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Didn't have a single issue the entire…
Didn't have a single issue the entire 15 days!
customer, 14 Dec 2025
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Great service
Great service! This is so easy to use. Not only is it easy but its a great service. I not only will use this service every time I travel but my family and extended family are now using it. Keep up the great work! Five stars all the way.
Jacqueline A, 14 Dec 2025
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Will use again !
Will use again !
customer, 14 Dec 2025
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Highly recommended if travelling beyond the usual city destinations
Easy to connect, and good connection across Tokyo, Atami, Yamanakako and Nagoya. While it's not the cheapest option available, it's certainly NTT Docomo (some market as that but are not).
Jianhao, 14 Dec 2025
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Good connection and value
Choosing Ubigi helped me in what I needed and for a good value. I didn't had issues with connection and the tutorial was helpful. Thank you very much.
Francielle, 14 Dec 2025
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Ubigi is easy to use & reliable...
Ubigi is easy to use & reliable.... that's what we need.
Diane, 14 Dec 2025
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Easy to use and install
Easy to install and navigate through the app.
Good value.
It was helpful to receive instructions on how to set up my phone so I could move from my Primary Sim to Ubigi.
customer, 14 Dec 2025
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Cheap and reliable
Cheap and reliable
Seldi, 14 Dec 2025
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Easy to order.
Easy to order.
marlenejones, 14 Dec 2025
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Easy e-sim
Activation was easy and it worked just as described. The price was also good.
Deborah Mamadeus, 14 Dec 2025
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Mostly worked
Mostly, but not always, worked
customer, 14 Dec 2025
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Facile et fiable
Facile et fiable ! Merci !
Martine , 14 Dec 2025
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking